EOC Clinical Advisor

The Trust is looking for Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Bedford, Chelmsford or Norwich.

We are looking for Paramedics and Nurses (Nurses must have adult nursing qualifications).

We are looking for full or part time permanent staff ideally to work on our core Rotas. We require a minimum of 18.75hrs per week.

There is an initial training period of approximately 3 weeks, which must be completed on a full-time basis.

Clinicians must be able to work at either our Norwich, Bedford or Chelmsford Control Rooms.

Candidates who have applied within the last six months and were not successful should not reapply for this position.

Main duties of the job

This role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arrange for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR HCPC registered paramedic.

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Details

Date posted

13 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year

per annum + Incentives (If applicable)

Contract

Permanent

Working pattern

Full-time,

Part-time

Reference number

247-EOC-CAV-NBC-CP-1026

Job locations

Norwich, Bedford or Chelmsford EOC

Norwich, Bedford or Chelmsford EOC

CM1 7WS

United Kingdom

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For EEAST internal Candidates looking to join the Clinical Assessment Service - a £2500 incentive payment may apply please see FAQ Document for details.

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For EEAST internal Candidates looking to join the Clinical Assessment Service - a £2500 incentive payment may apply please see FAQ Document for details.

Person Specification

Personal Qualities, Abilities and Attributes

Essential

• Motivated towards further professional development, innovation and change.
• High level of IT and telephony dexterity, effective keyboard skills.

Qualifications

Essential

• A Bachelor's Degree (or equivalent) in Nursing or Paramedic Science.
• Nurse with current registration with Nursing & Midwifery Council or Paramedic registered with the Health & Care Professions Council (or superseding body).
• Experienced HCPC Registered Paramedic who has completed the NQP pathway, OR NMC Registered Nurse post Pre-Hospital Practitioner pathway.

Experience

Essential

• Experience of A & E, Medical or Primary Care setting

Desirable

• Present or significant post-registration experience in a clinical environment.
• Previous experience of face-to-face or telephone triage.

Skills & Knowledge

Essential

• Communicate highly complex, sensitive information requiring empathy, reassurance; barriers to understanding.
• Able to make clinical judgements from information, evaluate alternative courses of action.
• Ability to work autonomously.
• Ability to work as part of a multidisciplinary team.
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.

Person Specification

Personal Qualities, Abilities and Attributes

Essential

• Motivated towards further professional development, innovation and change.
• High level of IT and telephony dexterity, effective keyboard skills.

Qualifications

Essential

• A Bachelor's Degree (or equivalent) in Nursing or Paramedic Science.
• Nurse with current registration with Nursing & Midwifery Council or Paramedic registered with the Health & Care Professions Council (or superseding body).
• Experienced HCPC Registered Paramedic who has completed the NQP pathway, OR NMC Registered Nurse post Pre-Hospital Practitioner pathway.

Experience

Essential

• Experience of A & E, Medical or Primary Care setting

Desirable

• Present or significant post-registration experience in a clinical environment.
• Previous experience of face-to-face or telephone triage.

Skills & Knowledge

Essential

• Communicate highly complex, sensitive information requiring empathy, reassurance; barriers to understanding.
• Able to make clinical judgements from information, evaluate alternative courses of action.
• Ability to work autonomously.
• Ability to work as part of a multidisciplinary team.
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website .

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website .

Employer details

Employer name

East of England Ambulance Service

Address

Norwich, Bedford or Chelmsford EOC

Norwich, Bedford or Chelmsford EOC

CM1 7WS

United Kingdom

Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)

Employer details

Employer name

East of England Ambulance Service

Address

Norwich, Bedford or Chelmsford EOC

Norwich, Bedford or Chelmsford EOC

CM1 7WS

United Kingdom

Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For EEAST internal Candidates looking to join the Clinical Assessment Service - a £2500 incentive payment may apply please see FAQ Document for details.

Personal Qualities, Abilities and Attributes

Essential

• Motivated towards further professional development, innovation and change.
• High level of IT and telephony dexterity, effective keyboard skills.

Qualifications

Essential

• A Bachelor's Degree (or equivalent) in Nursing or Paramedic Science.
• Nurse with current registration with Nursing & Midwifery Council or Paramedic registered with the Health & Care Professions Council (or superseding body).
• Experienced HCPC Registered Paramedic who has completed the NQP pathway, OR NMC Registered Nurse post Pre-Hospital Practitioner pathway.

Experience

Essential

• Experience of A & E, Medical or Primary Care setting

Desirable

• Present or significant post-registration experience in a clinical environment.
• Previous experience of face-to-face or telephone triage.

Skills & Knowledge

Essential

• Communicate highly complex, sensitive information requiring empathy, reassurance; barriers to understanding.
• Able to make clinical judgements from information, evaluate alternative courses of action.
• Ability to work autonomously.
• Ability to work as part of a multidisciplinary team.
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.