Digital Project Manager

Employed

by Greater Peterborough Network, this role will work across the North

Cambridgeshire and Peterborough (NCP) Care Partnership, which brings together

health, social care and voluntary sector partners across 13 Primary Care

Networks (PCNs) and Integrated Neighbourhoods spanning Peterborough,

Huntingdonshire and Fenland/North Cambridgeshire. The North Place-Based

Partnership works closely with Integrated Neighbourhood Teams (INTs) to develop

and deliver integrated, proactive and personalised care.

This

role provides technical, analytical and project management support to the North

Care Partnerships Integrated Neighbourhood programme. The post holder will

primarily support the development of digital access and AI-assisted enrolment

to employment support programmes across Cambridgeshire and Peterborough.

The

role will also support Integrated Neighbourhood Teams (INTs) and Primary Care

Networks (PCNs) in embedding population health management tools and techniques,

including DELPPHI, clinical system reporting, and system partner data feeds

such as urgent care dashboards and hospital discharge data.

Main duties of the job

• Project

management of the WorkWell digital programme

• Selection

and implementation of an AI employment support coach

• Case

management integration and automated referral

• Transcription

and AI-enabled case recording

• Neighbourhood

population health management (DELPPHI, SystmOne and partner data feeds)

About us

Our vision: To provide the patients of Greater Peterborough with high quality, sustainable healthcare that supports them to stay well and at home for as long as possible.

We are an ambitious at scale primary care organisation with a passion for integration and innovation.

We provide:

• Enhanced evening and weekend access to General Practice.
• Deliver at scale services to improve the health and wellbeing of the populations we serve.
• Home visiting and community services.
• Virtual ward services.
• IV at Home Service.
• Advice to ambulance crews to help patients remain at home or to see the most appropriate secondary care team.
• Recruitment, induction and support of workforce through a team dedicated to supporting Primary Care Networks and hosting of the Cambridgeshire & Peterborough Training Hub.

Our principles

• To attract innovation and investment into primary care.
• To be dynamic always seeking out new opportunities.
• To be the primary care provider at scale -supporting delivery of services at place level that benefits our patients and members.
• To engage our clinical community identifying local clinical leaders to drive service redesign and delivery across our place.
• To face challenges head on, working collaboratively to deliver solutions.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£39,959 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

U0088-26-0023

Job locations

Allia Future Business Centre

London Road

Peterborough

Cambridgeshire

PE2 8AL

United Kingdom

Job responsibilities

Reporting

to Integrated Neighbourhood Programme lead, your responsibilities will include:

WorkWell Digital Access

Manage

the development of a landing page for Employment Support on the Cambridgeshire

and Peterborough Combined Authority website, incorporating an AI chatbot that

will triage customers, match them to appropriate services, and gather data

(such as name, age and address) to auto-populate referrals and integrate with

relevant service systems.

Project Management

• Develop

and maintain detailed project plans, milestones, dependencies, risks and

benefits.

• Coordinate

work across multiple organisations and delivery partners.

• Manage

suppliers and technology partners where required.

• Monitor

project expenditure against the available budget.

• Provide

regular progress reports to WorkWell programme governance.

• Identify

and manage project risks, issues and dependencies.

Implementation of an AI Employment Support Coach

Lead

the selection and implementation of an AI-enabled employment support coach.

This will include:

• Mapping

the existing employment support customer journey.

• Identifying

opportunities where digital interaction can improve access and navigation.

• Working

with employment programmes to understand eligibility criteria, referral

pathways and information requirements.

• Translating

programme requirements into appropriate digital assessment and referral

questions.

• Working

with the chosen supplier to support the configuration and implementation of the

AI coach.

• Testing

the accuracy, usability and accessibility of the AI coach.

• Coordinating

user testing with customers and employment support professionals.

• Ensuring

customers understand how their information will be used.

Case Management Integration

Lead

work to reduce duplication between the AI coach and existing employment support

systems, including:

• Mapping

referral and case-management processes across participating programmes.

• Identifying

information currently collected multiple times.

• Defining

the minimum dataset required for referrals.

• Developing

structured data requirements for automated referral.

• Working

with system suppliers to explore APIs, integrations and other methods of data

transfer.

• Supporting

the development of automated population of referral forms.

• Testing

data flows between systems.

• Ensuring

appropriate audit trails and data controls are established.

• Identifying

opportunities to reduce manual data entry.

• Ensuring

that any integration is proportionate, sustainable and scalable.

• Where

full system integration is not immediately possible, the post holder will

identify pragmatic interim solutions while maintaining a clear pathway towards

greater automation.

Transcription and AI-Enabled Case Recording

Lead

the implementation of secure transcription technology to support employment

coaches, including:

• Assessing

and selecting appropriate transcription technology.

• Working

with employment coaches to understand current administrative processes.

• Identifying

opportunities to reduce time spent producing case notes and back-to-work plans.

• Developing

standardised approaches to AI-generated documentation.

• Working

with coaches to test and refine outputs.

• Establishing

processes for human review and approval of AI-generated records.

• Monitoring

accuracy, usability and staff adoption.

• Developing

guidance and training for employment coaches.

• Measuring

the time saved and impact on customer-facing capacity.

• Ensuring

that employment coaches remain accountable for the accuracy and appropriateness

of final records.

Neighbourhood Population Health Management

Support

the development and roll-out of population health management tools to support

proactive care. As PCNs and INTs are increasingly asked to use data to

proactively identify cohorts of patients whose health and wellbeing is at risk,

this role provides practical support to help PCNs and INTs use these tools

effectively.

• Support

the technical implementation and rollout of population health management tools,

such as DELPPHI, and other partner data feeds, across Integrated Neighbourhood

Teams.

• Map

the care and activity data available through DELPPHI, SystmOne and existing

dashboards, and carry out a gap analysis against what PCNs/INTs would like

access to.

• Develop

a plan for providing data unavailable through DELPPHI to support proactive care

and coordination.

• Coordinate

relevant information governance, data protection, cyber-security and technical

assurance requirements.

• Gather

and communicate user feedback on system functionality and usability to inform

technical development and supplier management.

Job responsibilities

Reporting

to Integrated Neighbourhood Programme lead, your responsibilities will include:

WorkWell Digital Access

Manage

the development of a landing page for Employment Support on the Cambridgeshire

and Peterborough Combined Authority website, incorporating an AI chatbot that

will triage customers, match them to appropriate services, and gather data

(such as name, age and address) to auto-populate referrals and integrate with

relevant service systems.

Project Management

• Develop

and maintain detailed project plans, milestones, dependencies, risks and

benefits.

• Coordinate

work across multiple organisations and delivery partners.

• Manage

suppliers and technology partners where required.

• Monitor

project expenditure against the available budget.

• Provide

regular progress reports to WorkWell programme governance.

• Identify

and manage project risks, issues and dependencies.

Implementation of an AI Employment Support Coach

Lead

the selection and implementation of an AI-enabled employment support coach.

This will include:

• Mapping

the existing employment support customer journey.

• Identifying

opportunities where digital interaction can improve access and navigation.

• Working

with employment programmes to understand eligibility criteria, referral

pathways and information requirements.

• Translating

programme requirements into appropriate digital assessment and referral

questions.

• Working

with the chosen supplier to support the configuration and implementation of the

AI coach.

• Testing

the accuracy, usability and accessibility of the AI coach.

• Coordinating

user testing with customers and employment support professionals.

• Ensuring

customers understand how their information will be used.

Case Management Integration

Lead

work to reduce duplication between the AI coach and existing employment support

systems, including:

• Mapping

referral and case-management processes across participating programmes.

• Identifying

information currently collected multiple times.

• Defining

the minimum dataset required for referrals.

• Developing

structured data requirements for automated referral.

• Working

with system suppliers to explore APIs, integrations and other methods of data

transfer.

• Supporting

the development of automated population of referral forms.

• Testing

data flows between systems.

• Ensuring

appropriate audit trails and data controls are established.

• Identifying

opportunities to reduce manual data entry.

• Ensuring

that any integration is proportionate, sustainable and scalable.

• Where

full system integration is not immediately possible, the post holder will

identify pragmatic interim solutions while maintaining a clear pathway towards

greater automation.

Transcription and AI-Enabled Case Recording

Lead

the implementation of secure transcription technology to support employment

coaches, including:

• Assessing

and selecting appropriate transcription technology.

• Working

with employment coaches to understand current administrative processes.

• Identifying

opportunities to reduce time spent producing case notes and back-to-work plans.

• Developing

standardised approaches to AI-generated documentation.

• Working

with coaches to test and refine outputs.

• Establishing

processes for human review and approval of AI-generated records.

• Monitoring

accuracy, usability and staff adoption.

• Developing

guidance and training for employment coaches.

• Measuring

the time saved and impact on customer-facing capacity.

• Ensuring

that employment coaches remain accountable for the accuracy and appropriateness

of final records.

Neighbourhood Population Health Management

Support

the development and roll-out of population health management tools to support

proactive care. As PCNs and INTs are increasingly asked to use data to

proactively identify cohorts of patients whose health and wellbeing is at risk,

this role provides practical support to help PCNs and INTs use these tools

effectively.

• Support

the technical implementation and rollout of population health management tools,

such as DELPPHI, and other partner data feeds, across Integrated Neighbourhood

Teams.

• Map

the care and activity data available through DELPPHI, SystmOne and existing

dashboards, and carry out a gap analysis against what PCNs/INTs would like

access to.

• Develop

a plan for providing data unavailable through DELPPHI to support proactive care

and coordination.

• Coordinate

relevant information governance, data protection, cyber-security and technical

assurance requirements.

• Gather

and communicate user feedback on system functionality and usability to inform

technical development and supplier management.

Person Specification

Qualifications

Essential

• • Educated to degree level or equivalent professional experience in project management, digital delivery or a related field
• • Evidence of continued professional development

Desirable

• • Recognised project management qualification (e.g. PRINCE2, APM, MSP)
• • Qualification or training in digital service design, data or informatics

Experience

Essential

• • Demonstrable experience managing complex, multi-stakeholder projects to time, budget and quality
• • Experience working across organisational boundaries with a range of partners and suppliers
• • Experience of SystmOne and/or EMIS
• • Experience managing project risks, issues, dependencies and budgets
• • Experience producing reports for programme boards or governance groups

Desirable

• • Experience within health, social care or the public sector
• • Experience implementing AI-enabled or automated digital tools
• • Experience with population health management tools such as DELPPHI or SystmOne
• • Experience of information governance and data-sharing processes in a health or care setting

Skills and Knowledge

Essential

• • Strong project management skills, including planning, risk management and reporting
• • Ability to translate complex technical or service requirements into clear digital specifications
• • Excellent stakeholder management, influencing and relationship-building skills
• • Strong written and verbal communication skills, including report writing for varied audiences
• • Ability to manage multiple work streams and competing priorities independently
• • Understanding of data protection, information governance and cyber-security principles

Desirable

• • Understanding of Integrated Neighbourhood Teams (INTs), Primary Care Networks (PCNs) or place-based partnership working
• • Knowledge of employment support, social prescribing or personalised care programmes such as WorkWell
• • Working knowledge of API integrations and system data flows
• • Understanding of AI-enabled tools such as chatbots or transcription technology in a service context

Other Requirements

Essential

• • Ability to travel across Peterborough, Huntingdonshire and Fenland as required
• • Commitment to NHS values and the aims of the NCP Care Partnership
• • Flexible and adaptable approach to changing priorities

Desirable

• • Full UK driving licence and access to a vehicle

Person Specification

Qualifications

Essential

• • Educated to degree level or equivalent professional experience in project management, digital delivery or a related field
• • Evidence of continued professional development

Desirable

• • Recognised project management qualification (e.g. PRINCE2, APM, MSP)
• • Qualification or training in digital service design, data or informatics

Experience

Essential

• • Demonstrable experience managing complex, multi-stakeholder projects to time, budget and quality
• • Experience working across organisational boundaries with a range of partners and suppliers
• • Experience of SystmOne and/or EMIS
• • Experience managing project risks, issues, dependencies and budgets
• • Experience producing reports for programme boards or governance groups

Desirable

• • Experience within health, social care or the public sector
• • Experience implementing AI-enabled or automated digital tools
• • Experience with population health management tools such as DELPPHI or SystmOne
• • Experience of information governance and data-sharing processes in a health or care setting

Skills and Knowledge

Essential

• • Strong project management skills, including planning, risk management and reporting
• • Ability to translate complex technical or service requirements into clear digital specifications
• • Excellent stakeholder management, influencing and relationship-building skills
• • Strong written and verbal communication skills, including report writing for varied audiences
• • Ability to manage multiple work streams and competing priorities independently
• • Understanding of data protection, information governance and cyber-security principles

Desirable

• • Understanding of Integrated Neighbourhood Teams (INTs), Primary Care Networks (PCNs) or place-based partnership working
• • Knowledge of employment support, social prescribing or personalised care programmes such as WorkWell
• • Working knowledge of API integrations and system data flows
• • Understanding of AI-enabled tools such as chatbots or transcription technology in a service context

Other Requirements

Essential

• • Ability to travel across Peterborough, Huntingdonshire and Fenland as required
• • Commitment to NHS values and the aims of the NCP Care Partnership
• • Flexible and adaptable approach to changing priorities

Desirable

• • Full UK driving licence and access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greater Peterborough Network

Address

Allia Future Business Centre

London Road

Peterborough

Cambridgeshire

PE2 8AL

United Kingdom

Employer's website

https://greaterpeterboroughgps.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Greater Peterborough Network

Address

Allia Future Business Centre

London Road

Peterborough

Cambridgeshire

PE2 8AL

United Kingdom

Employer's website

https://greaterpeterboroughgps.nhs.uk/ (Opens in a new tab)

Job responsibilities

Reporting

to Integrated Neighbourhood Programme lead, your responsibilities will include:

WorkWell Digital Access

Manage

the development of a landing page for Employment Support on the Cambridgeshire

and Peterborough Combined Authority website, incorporating an AI chatbot that

will triage customers, match them to appropriate services, and gather data

(such as name, age and address) to auto-populate referrals and integrate with

relevant service systems.

Project Management

• Develop

and maintain detailed project plans, milestones, dependencies, risks and

benefits.

• Coordinate

work across multiple organisations and delivery partners.

• Manage

suppliers and technology partners where required.

• Monitor

project expenditure against the available budget.

• Provide

regular progress reports to WorkWell programme governance.

• Identify

and manage project risks, issues and dependencies.

Implementation of an AI Employment Support Coach

Lead

the selection and implementation of an AI-enabled employment support coach.

This will include:

• Mapping

the existing employment support customer journey.

• Identifying

opportunities where digital interaction can improve access and navigation.

• Working

with employment programmes to understand eligibility criteria, referral

pathways and information requirements.

• Translating

programme requirements into appropriate digital assessment and referral

questions.

• Working

with the chosen supplier to support the configuration and implementation of the

AI coach.

• Testing

the accuracy, usability and accessibility of the AI coach.

• Coordinating

user testing with customers and employment support professionals.

• Ensuring

customers understand how their information will be used.

Case Management Integration

Lead

work to reduce duplication between the AI coach and existing employment support

systems, including:

• Mapping

referral and case-management processes across participating programmes.

• Identifying

information currently collected multiple times.

• Defining

the minimum dataset required for referrals.

• Developing

structured data requirements for automated referral.

• Working

with system suppliers to explore APIs, integrations and other methods of data

transfer.

• Supporting

the development of automated population of referral forms.

• Testing

data flows between systems.

• Ensuring

appropriate audit trails and data controls are established.

• Identifying

opportunities to reduce manual data entry.

• Ensuring

that any integration is proportionate, sustainable and scalable.

• Where

full system integration is not immediately possible, the post holder will

identify pragmatic interim solutions while maintaining a clear pathway towards

greater automation.

Transcription and AI-Enabled Case Recording

Lead

the implementation of secure transcription technology to support employment

coaches, including:

• Assessing

and selecting appropriate transcription technology.

• Working

with employment coaches to understand current administrative processes.

• Identifying

opportunities to reduce time spent producing case notes and back-to-work plans.

• Developing

standardised approaches to AI-generated documentation.

• Working

with coaches to test and refine outputs.

• Establishing

processes for human review and approval of AI-generated records.

• Monitoring

accuracy, usability and staff adoption.

• Developing

guidance and training for employment coaches.

• Measuring

the time saved and impact on customer-facing capacity.

• Ensuring

that employment coaches remain accountable for the accuracy and appropriateness

of final records.

Neighbourhood Population Health Management

Support

the development and roll-out of population health management tools to support

proactive care. As PCNs and INTs are increasingly asked to use data to

proactively identify cohorts of patients whose health and wellbeing is at risk,

this role provides practical support to help PCNs and INTs use these tools

effectively.

• Support

the technical implementation and rollout of population health management tools,

such as DELPPHI, and other partner data feeds, across Integrated Neighbourhood

Teams.

• Map

the care and activity data available through DELPPHI, SystmOne and existing

dashboards, and carry out a gap analysis against what PCNs/INTs would like

access to.

• Develop

a plan for providing data unavailable through DELPPHI to support proactive care

and coordination.

• Coordinate

relevant information governance, data protection, cyber-security and technical

assurance requirements.

• Gather

and communicate user feedback on system functionality and usability to inform

technical development and supplier management.

Qualifications

Essential

• • Educated to degree level or equivalent professional experience in project management, digital delivery or a related field
• • Evidence of continued professional development

Desirable

• • Recognised project management qualification (e.g. PRINCE2, APM, MSP)
• • Qualification or training in digital service design, data or informatics

Experience

Essential

• • Demonstrable experience managing complex, multi-stakeholder projects to time, budget and quality
• • Experience working across organisational boundaries with a range of partners and suppliers
• • Experience of SystmOne and/or EMIS
• • Experience managing project risks, issues, dependencies and budgets
• • Experience producing reports for programme boards or governance groups

Desirable

• • Experience within health, social care or the public sector
• • Experience implementing AI-enabled or automated digital tools
• • Experience with population health management tools such as DELPPHI or SystmOne
• • Experience of information governance and data-sharing processes in a health or care setting

Skills and Knowledge

Essential

• • Strong project management skills, including planning, risk management and reporting
• • Ability to translate complex technical or service requirements into clear digital specifications
• • Excellent stakeholder management, influencing and relationship-building skills
• • Strong written and verbal communication skills, including report writing for varied audiences
• • Ability to manage multiple work streams and competing priorities independently
• • Understanding of data protection, information governance and cyber-security principles

Desirable

• • Understanding of Integrated Neighbourhood Teams (INTs), Primary Care Networks (PCNs) or place-based partnership working
• • Knowledge of employment support, social prescribing or personalised care programmes such as WorkWell
• • Working knowledge of API integrations and system data flows
• • Understanding of AI-enabled tools such as chatbots or transcription technology in a service context

Other Requirements

Essential

• • Ability to travel across Peterborough, Huntingdonshire and Fenland as required
• • Commitment to NHS values and the aims of the NCP Care Partnership
• • Flexible and adaptable approach to changing priorities

Desirable

• • Full UK driving licence and access to a vehicle