Omfs Access Coordinator

Responsibility for co-ordination of patient's elective admission.

Responsibility for daily liaison with consultants and surgeons across sites to ensure elective inpatient theatre sessions are consistently booked with maximum utilisation, taking into consideration both clinical urgency and time on the waiting list.

Main duties of the job

• The post-holder will be responsible for ensuring that elective theatre lists are compiled and updated on Cerner (or any other Trust systems) and reviewed/signed off by the relevant surgical teams/General Management.
• Contact patients offering them a choice of admission dates and agree with them the date of admission in line with the Patient Access Policy.

About us

Do you have the drive, resilience and qualities required to work in a fast paced, challenging and busy directorate? Are you self-motivated and enjoy working in a team? If so, then this is the post for you.

We currently have a vacancy for a permanent Access Coordinator within the directorate of Head & Neck.

You will work closely with the Service Manager, Team Lead and clinical teams and will be responsible for managing elective theatre lists as well as supporting the management team to ensure that patients are seen within the national targets for 18 weeks RTT and cancer.

The successful applicant will be a team player; you will be a confident and clear communicator, with an excellent telephone manner and customer service skills.

This is an excellent opportunity to work as part of a dynamic team and to be the first point of contact for your clinicians.

Knowledge of national targets (RTT, cancer and diagnostics) and hospital PAS and EPR systems are essential.

Please contact Salomy Selvarasa - Salomy.selvarasa@nhs.net for more information.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,262 to £36,027 a year

pa Inclusive of High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-1033LC

Job locations

Northwick Park Hospital

Watford road

Harrow

HA1 3UJ

United Kingdom

Job responsibilities

Applicants are strongly encouraged to refer to the full Job Description and Person Specification for comprehensive details of responsibilities, requirements and role expectations.

Job responsibilities

Applicants are strongly encouraged to refer to the full Job Description and Person Specification for comprehensive details of responsibilities, requirements and role expectations.

Person Specification

Knowledge and experience

Essential

• oExperience in a patient/customer facing role
• oKnowledge of booking patient appointments data recording system
• oKnowledge of RTT pathways and targets

Desirable

• Experience of working in the NHS

Skills and Abilities

Essential

• oExcellent communication and interpersonal skills, including a good telephone manner
• oAbility to prioritise workload and work on own initiative.
• oAbility to work effectively in a stressful and pressurised environment.

Person Specification

Knowledge and experience

Essential

• oExperience in a patient/customer facing role
• oKnowledge of booking patient appointments data recording system
• oKnowledge of RTT pathways and targets

Desirable

• Experience of working in the NHS

Skills and Abilities

Essential

• oExcellent communication and interpersonal skills, including a good telephone manner
• oAbility to prioritise workload and work on own initiative.
• oAbility to work effectively in a stressful and pressurised environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job responsibilities

Applicants are strongly encouraged to refer to the full Job Description and Person Specification for comprehensive details of responsibilities, requirements and role expectations.

Knowledge and experience

Essential

• oExperience in a patient/customer facing role
• oKnowledge of booking patient appointments data recording system
• oKnowledge of RTT pathways and targets

Desirable

• Experience of working in the NHS

Skills and Abilities

Essential

• oExcellent communication and interpersonal skills, including a good telephone manner
• oAbility to prioritise workload and work on own initiative.
• oAbility to work effectively in a stressful and pressurised environment.