New Hospital Operations Lead

The North Manchester General Hospital New Hospital Operations Lead role presents a unique and exciting opportunity to deliver one of the largest hospital and regeneration projects in the country.

Following the Ministerial announcement in January 2025 which confirmed that the North Manchester General Hospital Scheme would be in Wave 1 of the refreshed New Hospital Programme (NHP), the Trust is ready to commence the next stage of project delivery. Building on considerable success and the delivery of Enabling Phase 1 works including demolition of significant victorian estate and the construction of a new Multi Storey Car Park, the project will now proceed through the business case process for the main scheme to facilitate a start on site in 2028.

The New Hospital Operations Lead will support the Deputy Project Director and TOM Lead. The postholder will be responsible for establishing and leading the development of the operational strategy and operational readiness plans of the new hospital aligned to the TOM, requirements of the H2.0 Model and ensuring processes, plans and strategies are developed to support the operationalisation of the new hospital facilities linking with other workstreams as necessary. It is expected that the role will work with the E&FM Lead and delivery leads within the TOM Workstream as well as the Digital Workstream Lead and Technical Commissioning Manager.

Main duties of the job

The New Hospital Operations Lead will work closely with the NMGH Executive Directors and deputies and those of other Clinical Groups providing services at NMGH, Divisional Directors, Clinical Heads of Service, and Heads of Nursing across all Divisions/services working on the NMGH site. In particular the postholder will work closely with the Director of Performance and Operations and other Operational leadership from other Clinical Groups to ensure plans for the new facilities are aligned to business as usual and other planned transformation

The New Hospital Operations Leadwill be expected to make a positive contribution to the provision of health services across the Trust and the local health and social care economy.

About us

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe. We are an ambitious organisation, serving over 1 million patients and users annually through our 10 hospitals and extensive community services. With a workforce of 30,000 plus, we are a driving force for innovation, clinical excellence, and system leadership across Greater Manchester.As a senior leader at MFT, you will shape strategy and transformation at scale, working alongside a diverse, high-performing executive team. Our £3bn plus turnover and leading-edge digital infrastructure, including the Hive EPR, enable us to deliver integrated, patient-centred care and drive continuous improvement.

We are committed to fostering an inclusive, values-led culture where your expertise, vision, and leadership will directly influence organisational direction and population health outcomes. You will have the opportunity to lead complex change, champion research and innovation, and develop future talent in a supportive, collaborative environment.Join us to make a lasting impact--on our Trust, our communities, and the future of healthcare.

Details

Date posted

08 October 2026

Pay scheme

Agenda for change

Band

Band 9

Salary

£112,782 to £129,783 a year

per annum (pro rata)

Contract

Permanent

Working pattern

Full-time,

Job share,

Flexible working

Reference number

349-COR-8316189-RL3

Job locations

North Manchester General Hospital

Delaunays Road

Crumpsall

M8 5RB

United Kingdom

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided.

Closing vacancy listings early

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided.

Closing vacancy listings early

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Person Specification

Qualifications and Training

Essential

• Masters degree or equivalent level of experience in a relevant subject in a similar field
• Evidence of continuing professional and personal development in a relevant field.
• Director-level leadership experience or equivalent, with evidence of operating with significant autonomy within broad corporate objectives and advising Executive Directors or Board-level governance on complex operational transformation.

Desirable

• Degree Level Education or Equivalent Preferably in a health care subject.
• Project / Programme Management Qualification such as Prince 2, APM PMQ, MSP or equivalent experience.
• Business Case development training or equivalent experience.
• Relevant training or experience in major capital programme operational readiness, move planning, site logistics, operational commissioning, simulation/testing approaches and post-occupancy stabilisation in a healthcare environment

Experience

Essential

• Extensive experience of managing clinical/operations/ transformation in an NHS Trust or similar organisation at a senior level.
• Successful track record and relevant experience as a senior Manager within an NHS or similar healthcare setting organisation Management of clinical services.
• 2Experience of engaging and managing a wide range of stakeholders in major programmes / complex change management programmes
• Experience of developing and formulating strategy to drive organisational change and improvement.
• Experience of using demand and capacity planning information to inform change management programmes.
• Experience of operating at a senior management level in an NHS Trust or similar organisation.
• Experience of senior level stakeholder communications and engagement.
• Political awareness and operating in a politically sensitive and unpredictable environment
• Track record of successfully working within and managing multi-disciplinary teams and subject matter experts including an understanding of the key drivers of performance and how to improve outcomes.
• Experience in delivering successful service transformation within/supporting capital programmes.
• Experience at a senior operational level of leading an organisation through large scale service remodelling/ service transformation.
• Experience of formulating and implementing strategy with the ability to assess and understand and manage the impact of strategies.
• Experience of Commissioner decision-making and consultation processes.
• Experience of developing effective delivery and provider-related partnerships with NHS and non-NHS groups.
• Experience of planning, managing and delivering clinical-related service change, leading engagement with internal and external partners.
• Strong experience and knowledge of working with database information and MS Office suite
• Substantial experience of leading corporate or organisation-wide operational change across complex services, including influencing senior clinical, operational, corporate and external stakeholders where there are competing priorities and significant ambiguity.
• Experience of presenting and defending highly complex, sensitive or contentious operational information and recommendations to Executive-level or Board-level governance forums.

Desirable

• Experience of liaising and working with government departments / dealing with the Department of Health and Social Care, NHSE, NHP.
• Experience of working on a major hospital redevelopment programme/ NHS service transformation programme in a similar role.
• Experience of applying change management practices tools and techniques.
• Experience of site logistics management during a major hospital build or similarly complex live operational environment.
• Experience of leading planning and preparation for a major service move, transition, decant or mobilisation, including readiness assessment, risk management, command and control, business continuity and post-implementation stabilisation.
• Experience of managing the interface between business-as-usual operations and contractors or technical delivery teams during a live build, enabling works, decant or estates transformation programme.

Skills

Essential

• Ability to resolve conflict and negotiate constructively.
• Strong planning and co-ordination skills with the ability to respond to a changing environment, be flexible and have a high ambiguity tolerance.
• Leadership skills, including successful management across different disciplines and functions and the ability to influence across internal and external boundaries and work in partnership to get results
• Analytical skills, drawing out key points and analysing complex data.
• Ability to conceptualise the end vision while attending to the detail.
• Able to develop cost effective and straight forward systems to convey complex messages simply.
• Able to prepare and present concise and impactful reports on complex issues to a range of audiences and to clarify key points from diverse and complex sets of information.
• Ability to act independently and make clear recommendations in complex scenarios and to support those recommendations credibly and with authority when challenged.
• Excellent interpersonal and communication skills - both verbal and written, with the ability to communicate at all levels to allow effective working with colleagues and external stakeholders.
• Excels in both influencing and negotiation at all levels to bring about change and has well-developed relationship management skills necessary for working effectively with internal and external stakeholders and partners across the system.
• Strong stakeholder engagement and relationship management skills with the ability to manage different internal and external stakeholders and public communications and engagement.
• Ability to understand complex data from numerous sources, assess options, draw appropriate conclusions and recommendations and to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits.
• Exceptional conflict resolution skills.
• Able to provide authoritative corporate advice on operational readiness, site logistics, TOM implementation and move readiness, making clear recommendations in highly complex scenarios with significant organisational risk.
• Able to translate strategic transformation objectives into practical and deliverable operational plans, including move plans, readiness frameworks, governance routes, risk controls, benefits measures and post-occupancy stabilisation arrangements.
• Highly developed negotiation, influencing and relationship management skills to align Executive Directors, Clinical Groups, Transformation, Estates and Facilities, Digital, Workforce, Finance, contractors and external partners around shared operational outcomes.

Desirable

• Experience of partnership working.
• Evidence of playing a major role in an organisational change programme.
• Formal Project / Programme Management skills based on Prince 2, APM PMQ, MSP or equivalent experience.
• Ability to lead operational rehearsal, simulation, readiness gateway or testing arrangements for new facilities or major operational change.

Knowledge Areas

Essential

• Knowledge of NHS system reform policy, capital policy and other key policy drivers
• Knowledge of current systems change planned nationally, for Greater Manchester, and the potential impact on the Trust.
• Knowledge of current regulations and processes regarding major service change in the NHS.
• A good understanding of the dynamics of the NHS and the values of the UK Public Sector.
• Knowledge and an understanding of clinical and non-clinical hospital processes, hospital operations and clinical and non-clinical workflows.
• Specialist knowledge of operational readiness, TOM operationalisation, transition planning, move management, site logistics, business continuity and safe occupation of new healthcare facilities.
• Knowledge of how capital design, construction phasing, contractor activity and enabling works impact business-as-usual hospital operations, patient safety, workforce, performance, quality and patient experience

Desirable

• Knowledge of NHS Capital Business Case development / HM Treasury Green Book Guidance.
• Knowledge and experience of benefits management.
• Knowledge and an understanding of Clinical Models of Care and Non-Clinical Delivery Models
• Knowledge and an understanding of technical design processes and technical drawings
• Knowledge of the New Hospitals Programme and government objectives for the design of new hospitals.
• Knowledge of Change Management and Change Management Methodologies and their application.
• Knowledge of construction logistics, technical commissioning, operational commissioning, simulation/testing approaches and post-occupancy stabilisation in a healthcare environment.

Values

Essential

• Confident in working with Executive Directors and other senior individuals both within and outside the Trust.
• Team player with good interpersonal skills
• A strong commitment to the values of MFT.
• Patient focused

Person Specification

Qualifications and Training

Essential

• Masters degree or equivalent level of experience in a relevant subject in a similar field
• Evidence of continuing professional and personal development in a relevant field.
• Director-level leadership experience or equivalent, with evidence of operating with significant autonomy within broad corporate objectives and advising Executive Directors or Board-level governance on complex operational transformation.

Desirable

• Degree Level Education or Equivalent Preferably in a health care subject.
• Project / Programme Management Qualification such as Prince 2, APM PMQ, MSP or equivalent experience.
• Business Case development training or equivalent experience.
• Relevant training or experience in major capital programme operational readiness, move planning, site logistics, operational commissioning, simulation/testing approaches and post-occupancy stabilisation in a healthcare environment

Experience

Essential

• Extensive experience of managing clinical/operations/ transformation in an NHS Trust or similar organisation at a senior level.
• Successful track record and relevant experience as a senior Manager within an NHS or similar healthcare setting organisation Management of clinical services.
• 2Experience of engaging and managing a wide range of stakeholders in major programmes / complex change management programmes
• Experience of developing and formulating strategy to drive organisational change and improvement.
• Experience of using demand and capacity planning information to inform change management programmes.
• Experience of operating at a senior management level in an NHS Trust or similar organisation.
• Experience of senior level stakeholder communications and engagement.
• Political awareness and operating in a politically sensitive and unpredictable environment
• Track record of successfully working within and managing multi-disciplinary teams and subject matter experts including an understanding of the key drivers of performance and how to improve outcomes.
• Experience in delivering successful service transformation within/supporting capital programmes.
• Experience at a senior operational level of leading an organisation through large scale service remodelling/ service transformation.
• Experience of formulating and implementing strategy with the ability to assess and understand and manage the impact of strategies.
• Experience of Commissioner decision-making and consultation processes.
• Experience of developing effective delivery and provider-related partnerships with NHS and non-NHS groups.
• Experience of planning, managing and delivering clinical-related service change, leading engagement with internal and external partners.
• Strong experience and knowledge of working with database information and MS Office suite
• Substantial experience of leading corporate or organisation-wide operational change across complex services, including influencing senior clinical, operational, corporate and external stakeholders where there are competing priorities and significant ambiguity.
• Experience of presenting and defending highly complex, sensitive or contentious operational information and recommendations to Executive-level or Board-level governance forums.

Desirable

• Experience of liaising and working with government departments / dealing with the Department of Health and Social Care, NHSE, NHP.
• Experience of working on a major hospital redevelopment programme/ NHS service transformation programme in a similar role.
• Experience of applying change management practices tools and techniques.
• Experience of site logistics management during a major hospital build or similarly complex live operational environment.
• Experience of leading planning and preparation for a major service move, transition, decant or mobilisation, including readiness assessment, risk management, command and control, business continuity and post-implementation stabilisation.
• Experience of managing the interface between business-as-usual operations and contractors or technical delivery teams during a live build, enabling works, decant or estates transformation programme.

Skills

Essential

• Ability to resolve conflict and negotiate constructively.
• Strong planning and co-ordination skills with the ability to respond to a changing environment, be flexible and have a high ambiguity tolerance.
• Leadership skills, including successful management across different disciplines and functions and the ability to influence across internal and external boundaries and work in partnership to get results
• Analytical skills, drawing out key points and analysing complex data.
• Ability to conceptualise the end vision while attending to the detail.
• Able to develop cost effective and straight forward systems to convey complex messages simply.
• Able to prepare and present concise and impactful reports on complex issues to a range of audiences and to clarify key points from diverse and complex sets of information.
• Ability to act independently and make clear recommendations in complex scenarios and to support those recommendations credibly and with authority when challenged.
• Excellent interpersonal and communication skills - both verbal and written, with the ability to communicate at all levels to allow effective working with colleagues and external stakeholders.
• Excels in both influencing and negotiation at all levels to bring about change and has well-developed relationship management skills necessary for working effectively with internal and external stakeholders and partners across the system.
• Strong stakeholder engagement and relationship management skills with the ability to manage different internal and external stakeholders and public communications and engagement.
• Ability to understand complex data from numerous sources, assess options, draw appropriate conclusions and recommendations and to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits.
• Exceptional conflict resolution skills.
• Able to provide authoritative corporate advice on operational readiness, site logistics, TOM implementation and move readiness, making clear recommendations in highly complex scenarios with significant organisational risk.
• Able to translate strategic transformation objectives into practical and deliverable operational plans, including move plans, readiness frameworks, governance routes, risk controls, benefits measures and post-occupancy stabilisation arrangements.
• Highly developed negotiation, influencing and relationship management skills to align Executive Directors, Clinical Groups, Transformation, Estates and Facilities, Digital, Workforce, Finance, contractors and external partners around shared operational outcomes.

Desirable

• Experience of partnership working.
• Evidence of playing a major role in an organisational change programme.
• Formal Project / Programme Management skills based on Prince 2, APM PMQ, MSP or equivalent experience.
• Ability to lead operational rehearsal, simulation, readiness gateway or testing arrangements for new facilities or major operational change.

Knowledge Areas

Essential

• Knowledge of NHS system reform policy, capital policy and other key policy drivers
• Knowledge of current systems change planned nationally, for Greater Manchester, and the potential impact on the Trust.
• Knowledge of current regulations and processes regarding major service change in the NHS.
• A good understanding of the dynamics of the NHS and the values of the UK Public Sector.
• Knowledge and an understanding of clinical and non-clinical hospital processes, hospital operations and clinical and non-clinical workflows.
• Specialist knowledge of operational readiness, TOM operationalisation, transition planning, move management, site logistics, business continuity and safe occupation of new healthcare facilities.
• Knowledge of how capital design, construction phasing, contractor activity and enabling works impact business-as-usual hospital operations, patient safety, workforce, performance, quality and patient experience

Desirable

• Knowledge of NHS Capital Business Case development / HM Treasury Green Book Guidance.
• Knowledge and experience of benefits management.
• Knowledge and an understanding of Clinical Models of Care and Non-Clinical Delivery Models
• Knowledge and an understanding of technical design processes and technical drawings
• Knowledge of the New Hospitals Programme and government objectives for the design of new hospitals.
• Knowledge of Change Management and Change Management Methodologies and their application.
• Knowledge of construction logistics, technical commissioning, operational commissioning, simulation/testing approaches and post-occupancy stabilisation in a healthcare environment.

Values

Essential

• Confident in working with Executive Directors and other senior individuals both within and outside the Trust.
• Team player with good interpersonal skills
• A strong commitment to the values of MFT.
• Patient focused

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

North Manchester General Hospital

Delaunays Road

Crumpsall

M8 5RB

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

North Manchester General Hospital

Delaunays Road

Crumpsall

M8 5RB

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided.

Closing vacancy listings early

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Qualifications and Training

Essential

• Masters degree or equivalent level of experience in a relevant subject in a similar field
• Evidence of continuing professional and personal development in a relevant field.
• Director-level leadership experience or equivalent, with evidence of operating with significant autonomy within broad corporate objectives and advising Executive Directors or Board-level governance on complex operational transformation.

Desirable

• Degree Level Education or Equivalent Preferably in a health care subject.
• Project / Programme Management Qualification such as Prince 2, APM PMQ, MSP or equivalent experience.
• Business Case development training or equivalent experience.
• Relevant training or experience in major capital programme operational readiness, move planning, site logistics, operational commissioning, simulation/testing approaches and post-occupancy stabilisation in a healthcare environment

Experience

Essential

• Extensive experience of managing clinical/operations/ transformation in an NHS Trust or similar organisation at a senior level.
• Successful track record and relevant experience as a senior Manager within an NHS or similar healthcare setting organisation Management of clinical services.
• 2Experience of engaging and managing a wide range of stakeholders in major programmes / complex change management programmes
• Experience of developing and formulating strategy to drive organisational change and improvement.
• Experience of using demand and capacity planning information to inform change management programmes.
• Experience of operating at a senior management level in an NHS Trust or similar organisation.
• Experience of senior level stakeholder communications and engagement.
• Political awareness and operating in a politically sensitive and unpredictable environment
• Track record of successfully working within and managing multi-disciplinary teams and subject matter experts including an understanding of the key drivers of performance and how to improve outcomes.
• Experience in delivering successful service transformation within/supporting capital programmes.
• Experience at a senior operational level of leading an organisation through large scale service remodelling/ service transformation.
• Experience of formulating and implementing strategy with the ability to assess and understand and manage the impact of strategies.
• Experience of Commissioner decision-making and consultation processes.
• Experience of developing effective delivery and provider-related partnerships with NHS and non-NHS groups.
• Experience of planning, managing and delivering clinical-related service change, leading engagement with internal and external partners.
• Strong experience and knowledge of working with database information and MS Office suite
• Substantial experience of leading corporate or organisation-wide operational change across complex services, including influencing senior clinical, operational, corporate and external stakeholders where there are competing priorities and significant ambiguity.
• Experience of presenting and defending highly complex, sensitive or contentious operational information and recommendations to Executive-level or Board-level governance forums.

Desirable

• Experience of liaising and working with government departments / dealing with the Department of Health and Social Care, NHSE, NHP.
• Experience of working on a major hospital redevelopment programme/ NHS service transformation programme in a similar role.
• Experience of applying change management practices tools and techniques.
• Experience of site logistics management during a major hospital build or similarly complex live operational environment.
• Experience of leading planning and preparation for a major service move, transition, decant or mobilisation, including readiness assessment, risk management, command and control, business continuity and post-implementation stabilisation.
• Experience of managing the interface between business-as-usual operations and contractors or technical delivery teams during a live build, enabling works, decant or estates transformation programme.

Skills

Essential

• Ability to resolve conflict and negotiate constructively.
• Strong planning and co-ordination skills with the ability to respond to a changing environment, be flexible and have a high ambiguity tolerance.
• Leadership skills, including successful management across different disciplines and functions and the ability to influence across internal and external boundaries and work in partnership to get results
• Analytical skills, drawing out key points and analysing complex data.
• Ability to conceptualise the end vision while attending to the detail.
• Able to develop cost effective and straight forward systems to convey complex messages simply.
• Able to prepare and present concise and impactful reports on complex issues to a range of audiences and to clarify key points from diverse and complex sets of information.
• Ability to act independently and make clear recommendations in complex scenarios and to support those recommendations credibly and with authority when challenged.
• Excellent interpersonal and communication skills - both verbal and written, with the ability to communicate at all levels to allow effective working with colleagues and external stakeholders.
• Excels in both influencing and negotiation at all levels to bring about change and has well-developed relationship management skills necessary for working effectively with internal and external stakeholders and partners across the system.
• Strong stakeholder engagement and relationship management skills with the ability to manage different internal and external stakeholders and public communications and engagement.
• Ability to understand complex data from numerous sources, assess options, draw appropriate conclusions and recommendations and to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits.
• Exceptional conflict resolution skills.
• Able to provide authoritative corporate advice on operational readiness, site logistics, TOM implementation and move readiness, making clear recommendations in highly complex scenarios with significant organisational risk.
• Able to translate strategic transformation objectives into practical and deliverable operational plans, including move plans, readiness frameworks, governance routes, risk controls, benefits measures and post-occupancy stabilisation arrangements.
• Highly developed negotiation, influencing and relationship management skills to align Executive Directors, Clinical Groups, Transformation, Estates and Facilities, Digital, Workforce, Finance, contractors and external partners around shared operational outcomes.

Desirable

• Experience of partnership working.
• Evidence of playing a major role in an organisational change programme.
• Formal Project / Programme Management skills based on Prince 2, APM PMQ, MSP or equivalent experience.
• Ability to lead operational rehearsal, simulation, readiness gateway or testing arrangements for new facilities or major operational change.

Knowledge Areas

Essential

• Knowledge of NHS system reform policy, capital policy and other key policy drivers
• Knowledge of current systems change planned nationally, for Greater Manchester, and the potential impact on the Trust.
• Knowledge of current regulations and processes regarding major service change in the NHS.
• A good understanding of the dynamics of the NHS and the values of the UK Public Sector.
• Knowledge and an understanding of clinical and non-clinical hospital processes, hospital operations and clinical and non-clinical workflows.
• Specialist knowledge of operational readiness, TOM operationalisation, transition planning, move management, site logistics, business continuity and safe occupation of new healthcare facilities.
• Knowledge of how capital design, construction phasing, contractor activity and enabling works impact business-as-usual hospital operations, patient safety, workforce, performance, quality and patient experience

Desirable

• Knowledge of NHS Capital Business Case development / HM Treasury Green Book Guidance.
• Knowledge and experience of benefits management.
• Knowledge and an understanding of Clinical Models of Care and Non-Clinical Delivery Models
• Knowledge and an understanding of technical design processes and technical drawings
• Knowledge of the New Hospitals Programme and government objectives for the design of new hospitals.
• Knowledge of Change Management and Change Management Methodologies and their application.
• Knowledge of construction logistics, technical commissioning, operational commissioning, simulation/testing approaches and post-occupancy stabilisation in a healthcare environment.

Values

Essential

• Confident in working with Executive Directors and other senior individuals both within and outside the Trust.
• Team player with good interpersonal skills
• A strong commitment to the values of MFT.
• Patient focused