Assertive Outreach Clinical Team Manager

We are looking for an

exceptional Clinical Team Manager to lead our Assertive Outreach Team. This is

an opportunity for a confident, dynamic and compassionate leader who can

inspire a highly skilled multidisciplinary team and make a genuine difference

for people with some of the most complex mental health needs in our community.

We are looking for someone who

is curious, dynamic and ambitious, who will support excellent clinical

practice, challenge the system when things could be better and help shape the

continued development of Assertive Outreach.

If you thrive on

problem-solving, value strong relationships and want the freedom to lead,

innovate and influence, then we would really like to hear from you.

Main duties of the job

You will provide clinical and

managerial leadership to the Assertive Outreach Team, holding a small but

complex caseload while providing live supervision, guidance and support to

clinical staff. You will promote high-quality practice, deliver psychosocial

interventions and lead the implementation of relevant recommendations arising

from the CQC Special Review of Nottinghamshire Mental Health Services.

We are looking for someone who

is kind, compassionate and organised, with resilience and a good sense of

humour. You will build strong therapeutic relationships with people who can at

times be challenging to engage, but with whom the work can be incredibly

rewarding.

You will also

represent Assertive Outreach locally, regionally and nationally, acting as a

passionate advocate for both the team and the Assertive Outreach model.

About us

Hello!

We

are Navigo. We look after North East Lincolnshire's mental health and

well-being, an award-winning social enterprise that provides mental health

services to the NHS and beyond.

The

whole basis of our work is to deliver services that we would be happy for our

own family to use.

We

offer a range of mental health services, including acute and community

facilities as well as specialist support such as outstanding older adults

inpatient services, rehabilitation and recovery community mental health and an

outstanding specialist eating disorder facility.

Ranked

as one of the top UK companies to work for, we feature in the Best Companies

top 100 large company list.

As

a social enterprise, we do things a little bit differently and have also

developed income-generating commercially viable businesses that provide

training, education and employment opportunities including Grimsby Garden

Centre.

Working

at Navigo is not like working anywhere else. Lots of places say that, but we

really mean it.

We

like to work with forward-thinking people who want to make a difference.

Come

and Join us !

Please

note: Whilst we value all applications, if we believe an application to be AI

generated, we will use a checking tool and may reject any application that has

been automatically generated.

Should

you require any assistance in completing this application due to a disability

or other needs please contact navigo.recruitment@nhs.net

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year

Pay dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B9816-681

Job locations

Weelsby View Health Centre

Grimsby

DN32 9SW

United Kingdom

Job responsibilities

The post

holder will be responsible for the development and implementation of the

day-to-day Clinical leadership of the Assertive Outreach Team which provides

care and treatment to Service Users across all five Primary Care Networks

within North East Lincolnshire.

You will be

expected to lead on assertive engagement pathway for the team and be a

clinical expert for the wider community

mental health services.

You will be

expected to advocate for and support Service Users who struggle to engage with

mainstream services and support other team leads to ensure other services

understand the needs of this service user group.

You will

offer clinical leadership, ensuring the maintenance and promotion of high

standards of person-centred care for service users as well as assisting with

the development of staff within the team.

You will be

expected to maintain, monitor and facilitate the delivery of a high-quality

Mental Health Service in the most efficient and effective manner within

existing constraints.

You will be

expected to provide strong professional/managerial and clinical leadership to

the Multi-disciplinary Team.

You will be

expected to provide strong leadership in respect of developing excellence in

practice, ensuring that robust practice and personal development initiatives

are available.

You will be

expected to ensure national standards and local guidelines, policies and care

pathways relating to care, and treatment are effectively delivered for the

promotion and delivery of quality services.

You will be

expected to promote and ensure service users and carers are fully involved in

the services they receive.

You will be

expected to support good quality care, by ensuring the highest standard of

environment is provided, in line with National Guidance and local service

specification.

You will be

expected to support and provide co-ordinated and integrated care, by ensuring

effective working relationships exist between the services.

You will be

expected to take the lead role in the promotion and implementation of

person-centred care.

You will be

expected to ensure the care offered is at the level each one of us would want

our own family to receive.

You will be

expected to hold a small caseload of the most complex Service Users and support

staff with Joint working and live supervision.

To work

across North East Lincolnshire providing mental health advice and leadership

based on an agreed operational policy and evidence based practice.

To assist in

developing and evaluation of models of care to enable effective communication

and to facilitate best practice taking into account available resources.

Participate

in multi-disciplinary team meetings, meetings associated with the Mental

Capacity Act/Mental Health Act/Continuing Healthcare and team meetings.

To monitor,

evaluate and ensure maintenance of the highest achievable standards of care.

Coordinate

transfer or referral of service users to other teams or services where

required.

Prioritise,

plan and coordinate own workload and activities in line with the changing needs

of the team and service. This includes planning and monitoring client

medication needs, making appointments for clients, conducting assessments,

managing emergencies and enquiries, responding to crisis work within in

dividual caseload, ensuring patient records are up to date and supporting

colleagues on a daily basis.

Have the

ability to work independently and to be able to resolve complex professional

problems.

Crisis

response to other staffs service users in the event of key workers absence,

and delegation from manager.

To lead in

the implementation of effective clinical and managerial supervision across the

service in line with the organisations supervision policy.

Assess skill

mix and identify areas of development within the Team.

Participate

in the continued development of a comprehensive Risk Assessment and Management

strategy for the service.

Provide

professional support to staff by devising and implementing a framework for

critical incident analysis and de-brief.

To provide

and set up appropriate clinical training for staff across the Team.

To cover and

represent the Senior Operations Manager in their absence as needed.

To be a

positive team member, act as a role model for all staff grades and to question

concerns in a direct and responsible manner.

To ensure

that all staff participate in a programme of PDR in line with Navigo policy.

To ensure

that the actions and interventions of all staff are in accordance with relevant

professional codes of conduct, the Mental Health Act (1983), the Mental Health

Act Code of Practice and the Mental Capacity Act (2005)

To

work with and support the Senior Operational Manager with sound financial

approaches to finances and budgets.

Job responsibilities

The post

holder will be responsible for the development and implementation of the

day-to-day Clinical leadership of the Assertive Outreach Team which provides

care and treatment to Service Users across all five Primary Care Networks

within North East Lincolnshire.

You will be

expected to lead on assertive engagement pathway for the team and be a

clinical expert for the wider community

mental health services.

You will be

expected to advocate for and support Service Users who struggle to engage with

mainstream services and support other team leads to ensure other services

understand the needs of this service user group.

You will

offer clinical leadership, ensuring the maintenance and promotion of high

standards of person-centred care for service users as well as assisting with

the development of staff within the team.

You will be

expected to maintain, monitor and facilitate the delivery of a high-quality

Mental Health Service in the most efficient and effective manner within

existing constraints.

You will be

expected to provide strong professional/managerial and clinical leadership to

the Multi-disciplinary Team.

You will be

expected to provide strong leadership in respect of developing excellence in

practice, ensuring that robust practice and personal development initiatives

are available.

You will be

expected to ensure national standards and local guidelines, policies and care

pathways relating to care, and treatment are effectively delivered for the

promotion and delivery of quality services.

You will be

expected to promote and ensure service users and carers are fully involved in

the services they receive.

You will be

expected to support good quality care, by ensuring the highest standard of

environment is provided, in line with National Guidance and local service

specification.

You will be

expected to support and provide co-ordinated and integrated care, by ensuring

effective working relationships exist between the services.

You will be

expected to take the lead role in the promotion and implementation of

person-centred care.

You will be

expected to ensure the care offered is at the level each one of us would want

our own family to receive.

You will be

expected to hold a small caseload of the most complex Service Users and support

staff with Joint working and live supervision.

To work

across North East Lincolnshire providing mental health advice and leadership

based on an agreed operational policy and evidence based practice.

To assist in

developing and evaluation of models of care to enable effective communication

and to facilitate best practice taking into account available resources.

Participate

in multi-disciplinary team meetings, meetings associated with the Mental

Capacity Act/Mental Health Act/Continuing Healthcare and team meetings.

To monitor,

evaluate and ensure maintenance of the highest achievable standards of care.

Coordinate

transfer or referral of service users to other teams or services where

required.

Prioritise,

plan and coordinate own workload and activities in line with the changing needs

of the team and service. This includes planning and monitoring client

medication needs, making appointments for clients, conducting assessments,

managing emergencies and enquiries, responding to crisis work within in

dividual caseload, ensuring patient records are up to date and supporting

colleagues on a daily basis.

Have the

ability to work independently and to be able to resolve complex professional

problems.

Crisis

response to other staffs service users in the event of key workers absence,

and delegation from manager.

To lead in

the implementation of effective clinical and managerial supervision across the

service in line with the organisations supervision policy.

Assess skill

mix and identify areas of development within the Team.

Participate

in the continued development of a comprehensive Risk Assessment and Management

strategy for the service.

Provide

professional support to staff by devising and implementing a framework for

critical incident analysis and de-brief.

To provide

and set up appropriate clinical training for staff across the Team.

To cover and

represent the Senior Operations Manager in their absence as needed.

To be a

positive team member, act as a role model for all staff grades and to question

concerns in a direct and responsible manner.

To ensure

that all staff participate in a programme of PDR in line with Navigo policy.

To ensure

that the actions and interventions of all staff are in accordance with relevant

professional codes of conduct, the Mental Health Act (1983), the Mental Health

Act Code of Practice and the Mental Capacity Act (2005)

To

work with and support the Senior Operational Manager with sound financial

approaches to finances and budgets.

Person Specification

Additional Criteria

Essential

• Car driver.
• Ability to work unsupervised and deal with crisis situations.

Experience

Essential

• Multi-disciplinary working with people with complex needs associated with Psychosis.
• Experience of assertive engagement with people who are reluctant to engage or disengage from services.
• Experience of complex risk formulation and management.
• Experience of managing competing clinical priorities and making autonomous decisions in situations of uncertainty and complexity.

Desirable

• Experience of service development, quality improvement and/or change management.
• Experience of change management.

Knowledge

Essential

• Understanding of current national guidance relating to Intensive and Assertive Community Mental Health Care.
• Awareness of clinical governance and quality assurance issues as they relate to mental health
• Good knowledge of psychosis and engagement with commitment to evidence-based practice
• Ability to demonstrate an understanding of the principles and values of clinical supervision

Desirable

• Knowledge and experience of research or audit.

Qualifications

Essential

• Registered Nurse/Occupational Therapist/Social Worker/AHP
• Willingness to undertake additional CPD as required by the Senior Operation Manager

Desirable

• Management experience/qualification
• Quality improvement qualification
• Mentorship/supervisor qualification

Person Specification

Additional Criteria

Essential

• Car driver.
• Ability to work unsupervised and deal with crisis situations.

Experience

Essential

• Multi-disciplinary working with people with complex needs associated with Psychosis.
• Experience of assertive engagement with people who are reluctant to engage or disengage from services.
• Experience of complex risk formulation and management.
• Experience of managing competing clinical priorities and making autonomous decisions in situations of uncertainty and complexity.

Desirable

• Experience of service development, quality improvement and/or change management.
• Experience of change management.

Knowledge

Essential

• Understanding of current national guidance relating to Intensive and Assertive Community Mental Health Care.
• Awareness of clinical governance and quality assurance issues as they relate to mental health
• Good knowledge of psychosis and engagement with commitment to evidence-based practice
• Ability to demonstrate an understanding of the principles and values of clinical supervision

Desirable

• Knowledge and experience of research or audit.

Qualifications

Essential

• Registered Nurse/Occupational Therapist/Social Worker/AHP
• Willingness to undertake additional CPD as required by the Senior Operation Manager

Desirable

• Management experience/qualification
• Quality improvement qualification
• Mentorship/supervisor qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website .

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website .

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Weelsby View Health Centre

Grimsby

DN32 9SW

United Kingdom

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Weelsby View Health Centre

Grimsby

DN32 9SW

United Kingdom

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)

Job responsibilities

The post

holder will be responsible for the development and implementation of the

day-to-day Clinical leadership of the Assertive Outreach Team which provides

care and treatment to Service Users across all five Primary Care Networks

within North East Lincolnshire.

You will be

expected to lead on assertive engagement pathway for the team and be a

clinical expert for the wider community

mental health services.

You will be

expected to advocate for and support Service Users who struggle to engage with

mainstream services and support other team leads to ensure other services

understand the needs of this service user group.

You will

offer clinical leadership, ensuring the maintenance and promotion of high

standards of person-centred care for service users as well as assisting with

the development of staff within the team.

You will be

expected to maintain, monitor and facilitate the delivery of a high-quality

Mental Health Service in the most efficient and effective manner within

existing constraints.

You will be

expected to provide strong professional/managerial and clinical leadership to

the Multi-disciplinary Team.

You will be

expected to provide strong leadership in respect of developing excellence in

practice, ensuring that robust practice and personal development initiatives

are available.

You will be

expected to ensure national standards and local guidelines, policies and care

pathways relating to care, and treatment are effectively delivered for the

promotion and delivery of quality services.

You will be

expected to promote and ensure service users and carers are fully involved in

the services they receive.

You will be

expected to support good quality care, by ensuring the highest standard of

environment is provided, in line with National Guidance and local service

specification.

You will be

expected to support and provide co-ordinated and integrated care, by ensuring

effective working relationships exist between the services.

You will be

expected to take the lead role in the promotion and implementation of

person-centred care.

You will be

expected to ensure the care offered is at the level each one of us would want

our own family to receive.

You will be

expected to hold a small caseload of the most complex Service Users and support

staff with Joint working and live supervision.

To work

across North East Lincolnshire providing mental health advice and leadership

based on an agreed operational policy and evidence based practice.

To assist in

developing and evaluation of models of care to enable effective communication

and to facilitate best practice taking into account available resources.

Participate

in multi-disciplinary team meetings, meetings associated with the Mental

Capacity Act/Mental Health Act/Continuing Healthcare and team meetings.

To monitor,

evaluate and ensure maintenance of the highest achievable standards of care.

Coordinate

transfer or referral of service users to other teams or services where

required.

Prioritise,

plan and coordinate own workload and activities in line with the changing needs

of the team and service. This includes planning and monitoring client

medication needs, making appointments for clients, conducting assessments,

managing emergencies and enquiries, responding to crisis work within in

dividual caseload, ensuring patient records are up to date and supporting

colleagues on a daily basis.

Have the

ability to work independently and to be able to resolve complex professional

problems.

Crisis

response to other staffs service users in the event of key workers absence,

and delegation from manager.

To lead in

the implementation of effective clinical and managerial supervision across the

service in line with the organisations supervision policy.

Assess skill

mix and identify areas of development within the Team.

Participate

in the continued development of a comprehensive Risk Assessment and Management

strategy for the service.

Provide

professional support to staff by devising and implementing a framework for

critical incident analysis and de-brief.

To provide

and set up appropriate clinical training for staff across the Team.

To cover and

represent the Senior Operations Manager in their absence as needed.

To be a

positive team member, act as a role model for all staff grades and to question

concerns in a direct and responsible manner.

To ensure

that all staff participate in a programme of PDR in line with Navigo policy.

To ensure

that the actions and interventions of all staff are in accordance with relevant

professional codes of conduct, the Mental Health Act (1983), the Mental Health

Act Code of Practice and the Mental Capacity Act (2005)

To

work with and support the Senior Operational Manager with sound financial

approaches to finances and budgets.

Additional Criteria

Essential

• Car driver.
• Ability to work unsupervised and deal with crisis situations.

Experience

Essential

• Multi-disciplinary working with people with complex needs associated with Psychosis.
• Experience of assertive engagement with people who are reluctant to engage or disengage from services.
• Experience of complex risk formulation and management.
• Experience of managing competing clinical priorities and making autonomous decisions in situations of uncertainty and complexity.

Desirable

• Experience of service development, quality improvement and/or change management.
• Experience of change management.

Knowledge

Essential

• Understanding of current national guidance relating to Intensive and Assertive Community Mental Health Care.
• Awareness of clinical governance and quality assurance issues as they relate to mental health
• Good knowledge of psychosis and engagement with commitment to evidence-based practice
• Ability to demonstrate an understanding of the principles and values of clinical supervision

Desirable

• Knowledge and experience of research or audit.

Qualifications

Essential

• Registered Nurse/Occupational Therapist/Social Worker/AHP
• Willingness to undertake additional CPD as required by the Senior Operation Manager

Desirable

• Management experience/qualification
• Quality improvement qualification
• Mentorship/supervisor qualification