Receptionist

GP Receptionist

Shifts: Monday 1:00 pm - 6:30 pm, Tuesday 8 am - 1 pm and Thursday 1:00 pm - 6:30 pm shifts plus cover (approx 16 hours per week).

Reception Rota includes additional shifts; early mornings / late finishes until

6:30 pm and Saturday working on a regular rota basis.

Please note we may close the vacancy earlier than the closing date if there are high number of applications.

Interviews to be held 2nd November 2026

Main duties of the job

We currently have a receptionist vacancy;

this is a busy and varied role, dealing with patients both face to face and on

the telephone. Duties will also include

general practice administration. You

will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained

experience in Care Navigation within a General Practice environment.

The successful candidate will be

required to provide excellent customer service skills and provide administration

support to the Practice. You must be

flexible and able to work additional hours as and when required to cover annual

leave and other periods of absence to ensure the efficient and smooth running of

the Practice.

Previous experience in General Practice

is essential. You must have excellent

communication skills; the ability to cope with change, be adaptable, accurate

and ability to work alone or as part of a team are essential. You must also be

IT literate and have gained experience of EMIS web. This post is subject

to a Disclosure Barring Service check.

Please note the job vacancy may close earlier pending the number of applications.

About us

Newbridge Surgery is a small surgery situated on the Tettenhall Road in Wolverhampton. Free car parking is available.

Details

Date posted

13 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0471-26-0004

Job locations

255 Tettenhall Road

Wolverhampton

WV6 0DE

United Kingdom

Job responsibilities

We currently have a receptionist vacancy;

this is a busy and varied role, dealing with patients both face to face and on

the telephone. Duties will also include

general practice administration. You

will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained

experience in Care Navigation within a General Practice environment.

The successful candidate will be

required to provide excellent customer service skills and provide administration

support to the Practice. You must be

flexible and able to work additional hours as and when required to cover annual

leave and other periods of absence to ensure the efficient and smooth running of

the Practice.

Previous experience in General Practice

is essential. You must have excellent

communication skills; the ability to cope with change, be adaptable, accurate

and ability to work alone or as part of a team are essential. You must also be

IT literate and have gained experience of EMIS web. This post is subject

to a Disclosure Barring Service check.

Job responsibilities

We currently have a receptionist vacancy;

this is a busy and varied role, dealing with patients both face to face and on

the telephone. Duties will also include

general practice administration. You

will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained

experience in Care Navigation within a General Practice environment.

The successful candidate will be

required to provide excellent customer service skills and provide administration

support to the Practice. You must be

flexible and able to work additional hours as and when required to cover annual

leave and other periods of absence to ensure the efficient and smooth running of

the Practice.

Previous experience in General Practice

is essential. You must have excellent

communication skills; the ability to cope with change, be adaptable, accurate

and ability to work alone or as part of a team are essential. You must also be

IT literate and have gained experience of EMIS web. This post is subject

to a Disclosure Barring Service check.

Person Specification

Experience

Essential

• Previous experience of working in a General Practice or similar environment and experience of Care Navigation.

Desirable

• Demonstrable experience of working in a Busy front facing General Practice Receptionist environment and Care Navigate effectively

Special Knowledge and Skills

Essential

• To be flexible and adaptable to a changing and busy working environment.
• Be able to care navigate patients to other services if required.
• Ensure all information is recorded and filed accurately on clinical system.
• Ability to work in a changing environment.
• Ability to prioritise workload to meet demands of the service

Desirable

• Demonstrable Experience of IT systems
• Demonstrable Experience of clinical systems
• EMIS Web /
• Docman

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent.

Desirable

• NVQ 1 to 2 in Customer Care.
• NVQ 1 to 2 in Administration.

Person Specification

Experience

Essential

• Previous experience of working in a General Practice or similar environment and experience of Care Navigation.

Desirable

• Demonstrable experience of working in a Busy front facing General Practice Receptionist environment and Care Navigate effectively

Special Knowledge and Skills

Essential

• To be flexible and adaptable to a changing and busy working environment.
• Be able to care navigate patients to other services if required.
• Ensure all information is recorded and filed accurately on clinical system.
• Ability to work in a changing environment.
• Ability to prioritise workload to meet demands of the service

Desirable

• Demonstrable Experience of IT systems
• Demonstrable Experience of clinical systems
• EMIS Web /
• Docman

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent.

Desirable

• NVQ 1 to 2 in Customer Care.
• NVQ 1 to 2 in Administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newbridge Surgery

Address

255 Tettenhall Road

Wolverhampton

WV6 0DE

United Kingdom

Employer's website

https://www.newbridgesurgerywolverhampton.nhs.uk (Opens in a new tab)

Employer details

Employer name

Newbridge Surgery

Address

255 Tettenhall Road

Wolverhampton

WV6 0DE

United Kingdom

Employer's website

https://www.newbridgesurgerywolverhampton.nhs.uk (Opens in a new tab)

Job responsibilities

We currently have a receptionist vacancy;

this is a busy and varied role, dealing with patients both face to face and on

the telephone. Duties will also include

general practice administration. You

will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained

experience in Care Navigation within a General Practice environment.

The successful candidate will be

required to provide excellent customer service skills and provide administration

support to the Practice. You must be

flexible and able to work additional hours as and when required to cover annual

leave and other periods of absence to ensure the efficient and smooth running of

the Practice.

Previous experience in General Practice

is essential. You must have excellent

communication skills; the ability to cope with change, be adaptable, accurate

and ability to work alone or as part of a team are essential. You must also be

IT literate and have gained experience of EMIS web. This post is subject

to a Disclosure Barring Service check.

Experience

Essential

• Previous experience of working in a General Practice or similar environment and experience of Care Navigation.

Desirable

• Demonstrable experience of working in a Busy front facing General Practice Receptionist environment and Care Navigate effectively

Special Knowledge and Skills

Essential

• To be flexible and adaptable to a changing and busy working environment.
• Be able to care navigate patients to other services if required.
• Ensure all information is recorded and filed accurately on clinical system.
• Ability to work in a changing environment.
• Ability to prioritise workload to meet demands of the service

Desirable

• Demonstrable Experience of IT systems
• Demonstrable Experience of clinical systems
• EMIS Web /
• Docman

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent.

Desirable

• NVQ 1 to 2 in Customer Care.
• NVQ 1 to 2 in Administration.