Discharge Navigator

Community Hospital Discharge Navigator, Full time - fixed term, Maternity cover

Work within the environment to support the multi-disciplinary team, the patient and their carers in preparation for the patient to leave hospital. Working to support ward areas to ensure that the patient's discharge is a smooth, safe transition from hospital to home or into community provision, in line with the Transfer of Care (discharges) from Acute and Community Settings policy. Supporting patient flow and contributing towards reducing the patient's length of stay through the facilitation of effective integrated discharge planning.

Base will be Brampton, however the discharge navigator will be covering Community Hospital's Six sites. Therefore travel will be an expectation

Main duties of the job

The Transfer of Care Hub (ToCH) is a Service which has been developed to implement an expert complex multi-disciplinary and inter-disciplinary discharge team, working in a seamless and integrated way across partner organisations, both health and social care. The ToCH will proactively 'pull', and case manage the needs of a range of people with complex discharge needs on discharge pathways 1-3 and progress these people safely to transfer/discharge via an appropriate pathway

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Per Annum Pro Rata

Contract

Fixed term

Duration

36 weeks

Working pattern

Full-time

Reference number

262-A-26-8343816

Job locations

Brampton War Memorial

Tree Road

Brampton

CA8 1TX

United Kingdom

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

• Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

• Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• oEvidence of a good standard of general education/GCSE English and Maths or equivalent.
• oNVQ 4 in Care or equivalent experience or NVQ in Admin or equivalent experience

Desirable

• oCustomer service skills

Knowledge and Experience

Essential

• oEvidence of knowledge of Hospital environment and pathways
• oAccepts responsibility for own workload
• oSeeks and uses support appropriately
• oKnowledge of medical terminology, anatomical and physiological terms; acquired through work-based training
• oBasic knowledge of Care Act 2014

Desirable

• oRecent work within a Hospital setting.
• oKnowledge of local health and social care services.
• oKnowledge of related legal frameworks relating to hospital discharge.
• oKnowledge of the Trust's discharge process and community support provision.

Skills and Aptitudes

Essential

• oGood level of IT & keyboard skills including experience inputting data to systems
• oAbility to work autonomously as well as flexibly as a part of a Multi-disciplinart Team
• oGood communication skills
• oAbility to work under pressure
• oAbility to record data in an accurate and concise way
• oAbility to organise and prioritise own work.
• oAbility to demonstrate excellent time management and prioritisation skills
• oAbility to use initiative appropriately.
• oAbility to engage with individuals with differing levels of communication and understanding.

Desirable

• oComplaints handling
• oAbility to acquire more complex IT skills

Other requirements

Essential

• oAlignment to Trust values and core behaviours

Desirable

• oUnderstanding of the Trust's core business

Person Specification

Qualifications

Essential

• oEvidence of a good standard of general education/GCSE English and Maths or equivalent.
• oNVQ 4 in Care or equivalent experience or NVQ in Admin or equivalent experience

Desirable

• oCustomer service skills

Knowledge and Experience

Essential

• oEvidence of knowledge of Hospital environment and pathways
• oAccepts responsibility for own workload
• oSeeks and uses support appropriately
• oKnowledge of medical terminology, anatomical and physiological terms; acquired through work-based training
• oBasic knowledge of Care Act 2014

Desirable

• oRecent work within a Hospital setting.
• oKnowledge of local health and social care services.
• oKnowledge of related legal frameworks relating to hospital discharge.
• oKnowledge of the Trust's discharge process and community support provision.

Skills and Aptitudes

Essential

• oGood level of IT & keyboard skills including experience inputting data to systems
• oAbility to work autonomously as well as flexibly as a part of a Multi-disciplinart Team
• oGood communication skills
• oAbility to work under pressure
• oAbility to record data in an accurate and concise way
• oAbility to organise and prioritise own work.
• oAbility to demonstrate excellent time management and prioritisation skills
• oAbility to use initiative appropriately.
• oAbility to engage with individuals with differing levels of communication and understanding.

Desirable

• oComplaints handling
• oAbility to acquire more complex IT skills

Other requirements

Essential

• oAlignment to Trust values and core behaviours

Desirable

• oUnderstanding of the Trust's core business

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Brampton War Memorial

Tree Road

Brampton

CA8 1TX

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Brampton War Memorial

Tree Road

Brampton

CA8 1TX

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

• Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Qualifications

Essential

• oEvidence of a good standard of general education/GCSE English and Maths or equivalent.
• oNVQ 4 in Care or equivalent experience or NVQ in Admin or equivalent experience

Desirable

• oCustomer service skills

Knowledge and Experience

Essential

• oEvidence of knowledge of Hospital environment and pathways
• oAccepts responsibility for own workload
• oSeeks and uses support appropriately
• oKnowledge of medical terminology, anatomical and physiological terms; acquired through work-based training
• oBasic knowledge of Care Act 2014

Desirable

• oRecent work within a Hospital setting.
• oKnowledge of local health and social care services.
• oKnowledge of related legal frameworks relating to hospital discharge.
• oKnowledge of the Trust's discharge process and community support provision.

Skills and Aptitudes

Essential

• oGood level of IT & keyboard skills including experience inputting data to systems
• oAbility to work autonomously as well as flexibly as a part of a Multi-disciplinart Team
• oGood communication skills
• oAbility to work under pressure
• oAbility to record data in an accurate and concise way
• oAbility to organise and prioritise own work.
• oAbility to demonstrate excellent time management and prioritisation skills
• oAbility to use initiative appropriately.
• oAbility to engage with individuals with differing levels of communication and understanding.

Desirable

• oComplaints handling
• oAbility to acquire more complex IT skills

Other requirements

Essential

• oAlignment to Trust values and core behaviours

Desirable

• oUnderstanding of the Trust's core business