Administration Assistant - Radiology Appointments

An exciting opportunity has arisen within the Radiology department at South Tees Hospitals NHS Foundation Trust for a Radiology booking clerk.

A Temporary post is available to join our team, due to an expansion of the service,

The role will incorporate a 7-day working week.

This post is part of the collaborative initiative of the Community Diagnostic Hub program. Although the successful candidate will be employed by South Tees Foundation Trust (STHFT), there may be an expectation of collaborative working across the Tees Valley in the future should the need be required, however this role is primarily for STHFT radiology services, and the successful candidate will join the rota for STHFT. Successful candidates will be an employee of South Tees Hospitals NHS Foundation Trust and managed as per the governance arrangements currently in place for Radiology and the organisation'.

Main duties of the job

Main duties will include the processing and appointing of outpatient and Inpatient referrals.

You must have excellent verbal communication skills and deal with telephone queries in a calm professional manner.

We are looking for enthusiastic people to join our team where our purpose is to deliver seamless, high quality, safe healthcare for all.

South Tees Hospitals NHS Foundation Trust is already nationally recognised as one of the leading healthcare providers in England for the quality of our services. The Trust has a designated regional major trauma centre, with a 24-hour acute admissions unit and specialised services in cancer, neurosciences, spinal injuries, cardiology and renal medicine.

Please note this post may close at sufficient applicants.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year

Per annum (pro rata)

Contract

Fixed term

Duration

9 months

Working pattern

Full-time,

Part-time

Reference number

328-CSS-8273327

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Knowledge and skills

Essential

• Excellent communication and interpersonal skills
• Understanding of clerical processes
• Efficient and accurate word processing skills

Desirable

• Experience in a clinical setting Knowledge of hospital patient administration system
• Knowledge of medical terminology

Qualifications

Essential

• GCSE's A-C or equivalent qualification or experience
• NVQ 2 in Business Administration or equivalent experience.

Experience

Essential

• Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
• Must have the ability to prioritise, work under pressure and work well as part of a team

Person Specification

Knowledge and skills

Essential

• Excellent communication and interpersonal skills
• Understanding of clerical processes
• Efficient and accurate word processing skills

Desirable

• Experience in a clinical setting Knowledge of hospital patient administration system
• Knowledge of medical terminology

Qualifications

Essential

• GCSE's A-C or equivalent qualification or experience
• NVQ 2 in Business Administration or equivalent experience.

Experience

Essential

• Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
• Must have the ability to prioritise, work under pressure and work well as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Knowledge and skills

Essential

• Excellent communication and interpersonal skills
• Understanding of clerical processes
• Efficient and accurate word processing skills

Desirable

• Experience in a clinical setting Knowledge of hospital patient administration system
• Knowledge of medical terminology

Qualifications

Essential

• GCSE's A-C or equivalent qualification or experience
• NVQ 2 in Business Administration or equivalent experience.

Experience

Essential

• Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
• Must have the ability to prioritise, work under pressure and work well as part of a team