In - Patient Unit Healthcare Assistant

If you have a passion for caring

and are interested in making a real difference to patients and their families,

come and join the outstanding St Elizabeth Hospice team.

We

are seeking a Healthcare Assistant with an interest in palliative care to work

within our multi-disciplinary team who provide physical, psycho-social and

spiritual care to patients. You do not necessarily

need experience in health and social care or palliative care. You may be looking

for a career change. If this is you, look no further, we will support you with

all the necessary training in order for you to gain a recognised health and

social care qualification, whilst providing excellent career development

opportunities.

Whilst possessing a care certificate or having

experience of healthcare or care work is desirable, it is not essential as there

are no set entry requirements to become a healthcare assistant at St Elizabeth

Hospice. In addition our commitment to you is that we will open up excellent training

and development opportunities in order for you to progress your career within

St Elizabeth Hospice.

Rated

Outstanding from the Care Quality Commission, St Elizabeth Hospice improves

life for people living with a progressive or life-limiting illness. Our work is

centred on an individual's needs, which means care whenever and wherever it is

needed, whether at home, in the community or at the hospice. We are well respected and praised for our

responsiveness and expertise by people we serve.

Main duties of the job

St

Elizabeth Hospice offers the unique opportunity to work alongside our

outstanding multi-disciplinary team, providing planned and reactive or urgent

care to patients and support to their loved ones.Every

patient and family member is valued and we pride ourselves in giving dedicated

time to care for patients.

As

well as joining our rewarding and well-respected organisation, St Elizabeth

Hospice is here to support your career, with progression and training

opportunities available to enhance your skills and development.

Interview Date: 2nd November 2026

Hours: Full or part time. Full rotation, 24/7 days a week

If you would like an

opportunity to find out some more about working at the hospice, and how it can

fit your own career aspirations, we recommend a discussion prior to you

completing your application.

St

young people that we work with and has a zero-tolerance approach to abuse,

neglect and discrimination of any person. As such, all posts are subject to a

rigorous safer recruitment process, including the disclosure of criminal

records and vetting checks. We have a range of robust safeguarding policies in

place which promote safeguarding across the hospice and staff are expected to

undertake regular, mandatory safeguarding training to equip them with the

knowledge and skills to identify and respond to potential risks.

About us

St

Elizabeth Hospice is an innovative and compassionate organisation. Hear from Healthcare

Assistants themselves on why working at St Elizabeth Hospice is so special:

Joining

the hospice is the best thing that has ever happened to me and I cant imagine

working anywhere else, its a very special place to be and to work.

Many

people have said it must be very sad to work at the hospice, which it can be,

but it is also the most uplifting and positive place that I have ever worked.

I

wouldnt change my job for the world. Being able to continue supporting people

during difficult times in their lives, has been one of the most rewarding and

proudest moments in my career.

People

often assume working at the hospice is dark, gloomy and sad, but this is not

the case. We work with the living and help make a difference to people during

very difficult times in their lives. It is a real privilege to be a part of an

organisation that provides this special care and I have felt this same feeling

ever since I joined.

The

hospice offers a generous benefit package, including:

27

days annual leave entitlement

Pension

scheme

Life

Cover

Cycle

to Work Scheme

Car

Leasing Scheme

Health

Service Discounts

Occupational

Sick Pay

Blue

Light Card

Employee

Assistance Programme

Details

Date posted

07 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time,

Part-time

Reference number

B0291-26-0037

Job locations

565 Foxhall Road

Ipswich

Suffolk

IP3 8LX

United Kingdom

Job responsibilities

JOB SUMMARY

To work at all times under the supervision of a Registered Nurse in order to provide individualised care to patients and families whilst respecting patient choice.

SAFEGUARDING RESPONSIBILITIES

Demonstrate a commitment to keeping adults and young people safe

Report any disclosure made to you to the appropriate person

Report any safeguarding concerns in the workplace to the appropriate person

Maintain an awareness of the Hospices policies in relation to safeguarding

KEY ACCOUNTABILITIES

• To carry out agreed tasks involving direct patient care and activities within the clinical area, in accordance with the patient care plan.
• To provide personal care involving all hygiene, elimination, eating and drinking, mobilisation, rest, sleep and comfort needs.
• Reports on patients condition to registered staff.

To assist in meeting the patients and their familys spiritual and psychological needs, recognising and respecting religious and cultural beliefs.

To assist in providing support and comfort for the dying patient and his/her family.

To assist in effective verbal and written communication between patients, families and members of the multi-disciplinary team.

To provide assistance to the Occupational Therapists and Physiotherapists as planned and as required.

To promote quality of life and offer activities as appropriate

• To have an understanding of safeguarding principles and to be able to apply these within everyday practice and intervention within your role
• Report any clinical incidents in accordance with the incident management policy.
• Work effectively with other members of the multiprofessional team so that care is coordinated.
• To deliver care in accordance with agreed policies and procedures.
• Records patient information.
• Contribute to fostering a learning and patient safety culture on the Inpatient Unit for all staff as well as students and visitors.
• Ensure adherence with relevant Infection Prevention and Control policies and procedures, raising any risks to the IPC group / Ward Manager.

Job responsibilities

JOB SUMMARY

To work at all times under the supervision of a Registered Nurse in order to provide individualised care to patients and families whilst respecting patient choice.

SAFEGUARDING RESPONSIBILITIES

Demonstrate a commitment to keeping adults and young people safe

Report any disclosure made to you to the appropriate person

Report any safeguarding concerns in the workplace to the appropriate person

Maintain an awareness of the Hospices policies in relation to safeguarding

KEY ACCOUNTABILITIES

• To carry out agreed tasks involving direct patient care and activities within the clinical area, in accordance with the patient care plan.
• To provide personal care involving all hygiene, elimination, eating and drinking, mobilisation, rest, sleep and comfort needs.
• Reports on patients condition to registered staff.

To assist in meeting the patients and their familys spiritual and psychological needs, recognising and respecting religious and cultural beliefs.

To assist in providing support and comfort for the dying patient and his/her family.

To assist in effective verbal and written communication between patients, families and members of the multi-disciplinary team.

To provide assistance to the Occupational Therapists and Physiotherapists as planned and as required.

To promote quality of life and offer activities as appropriate

• To have an understanding of safeguarding principles and to be able to apply these within everyday practice and intervention within your role
• Report any clinical incidents in accordance with the incident management policy.
• Work effectively with other members of the multiprofessional team so that care is coordinated.
• To deliver care in accordance with agreed policies and procedures.
• Records patient information.
• Contribute to fostering a learning and patient safety culture on the Inpatient Unit for all staff as well as students and visitors.
• Ensure adherence with relevant Infection Prevention and Control policies and procedures, raising any risks to the IPC group / Ward Manager.

Person Specification

Specific Skills

Essential

• Effective communicator ability to establish and maintain communication with patients, their families and colleagues.
• IT literate.

Qualifications

Essential

• Good standard of education in numeracy and literacy

Desirable

• Care Certificate or level 2 certificate in health and social care (or willing to undertake)
• NVQ level III in direct care

Experience

Essential

• Experience of working within a multi-disciplinary team.
• Demonstrate experience of team working.

Desirable

• Community/palliative care experience.
• To have an understanding of safeguarding principles and to be able to apply these within everyday practice and intervention within your role.

Personal Qualities

Essential

• Demonstrable experience of team working.
• Be willing and able to develop own knowledge and deliver care across all Hospice settings.
• Ability to withstand sensitive and potentially stressful situations.
• Be adaptable, flexible, responsive & positive to change and service development.

Person Specification

Specific Skills

Essential

• Effective communicator ability to establish and maintain communication with patients, their families and colleagues.
• IT literate.

Qualifications

Essential

• Good standard of education in numeracy and literacy

Desirable

• Care Certificate or level 2 certificate in health and social care (or willing to undertake)
• NVQ level III in direct care

Experience

Essential

• Experience of working within a multi-disciplinary team.
• Demonstrate experience of team working.

Desirable

• Community/palliative care experience.
• To have an understanding of safeguarding principles and to be able to apply these within everyday practice and intervention within your role.

Personal Qualities

Essential

• Demonstrable experience of team working.
• Be willing and able to develop own knowledge and deliver care across all Hospice settings.
• Ability to withstand sensitive and potentially stressful situations.
• Be adaptable, flexible, responsive & positive to change and service development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Elizabeth Hospice

Address

565 Foxhall Road

Ipswich

Suffolk

IP3 8LX

United Kingdom

Employer's website

https://www.stelizabethhospice.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Elizabeth Hospice

Address

565 Foxhall Road

Ipswich

Suffolk

IP3 8LX

United Kingdom

Employer's website

https://www.stelizabethhospice.org.uk/ (Opens in a new tab)

Job responsibilities

JOB SUMMARY

To work at all times under the supervision of a Registered Nurse in order to provide individualised care to patients and families whilst respecting patient choice.

SAFEGUARDING RESPONSIBILITIES

Demonstrate a commitment to keeping adults and young people safe

Report any disclosure made to you to the appropriate person

Report any safeguarding concerns in the workplace to the appropriate person

Maintain an awareness of the Hospices policies in relation to safeguarding

KEY ACCOUNTABILITIES

• To carry out agreed tasks involving direct patient care and activities within the clinical area, in accordance with the patient care plan.
• To provide personal care involving all hygiene, elimination, eating and drinking, mobilisation, rest, sleep and comfort needs.
• Reports on patients condition to registered staff.

To assist in meeting the patients and their familys spiritual and psychological needs, recognising and respecting religious and cultural beliefs.

To assist in providing support and comfort for the dying patient and his/her family.

To assist in effective verbal and written communication between patients, families and members of the multi-disciplinary team.

To provide assistance to the Occupational Therapists and Physiotherapists as planned and as required.

To promote quality of life and offer activities as appropriate

• To have an understanding of safeguarding principles and to be able to apply these within everyday practice and intervention within your role
• Report any clinical incidents in accordance with the incident management policy.
• Work effectively with other members of the multiprofessional team so that care is coordinated.
• To deliver care in accordance with agreed policies and procedures.
• Records patient information.
• Contribute to fostering a learning and patient safety culture on the Inpatient Unit for all staff as well as students and visitors.
• Ensure adherence with relevant Infection Prevention and Control policies and procedures, raising any risks to the IPC group / Ward Manager.

Specific Skills

Essential

• Effective communicator ability to establish and maintain communication with patients, their families and colleagues.
• IT literate.

Qualifications

Essential

• Good standard of education in numeracy and literacy

Desirable

• Care Certificate or level 2 certificate in health and social care (or willing to undertake)
• NVQ level III in direct care

Experience

Essential

• Experience of working within a multi-disciplinary team.
• Demonstrate experience of team working.

Desirable

• Community/palliative care experience.
• To have an understanding of safeguarding principles and to be able to apply these within everyday practice and intervention within your role.

Personal Qualities

Essential

• Demonstrable experience of team working.
• Be willing and able to develop own knowledge and deliver care across all Hospice settings.
• Ability to withstand sensitive and potentially stressful situations.
• Be adaptable, flexible, responsive & positive to change and service development.