*internal * - Research Operational Services Manager

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• North Staffordshire Combined Healthcare NHS Trust
• Midlands Partnership University NHS Foundation Trust
• University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
• Staffordshire and Stoke-on-Trent Integrated Care Board.

We are looking for an enthusiastic and motivatedResearch Operations Services Managerto join our Research & Innovation (R&I) directorate, supporting the operational responsibilities of running our directorate.

This is an exciting opportunity to play a key role in coordinating the operational infrastructure that enables research to be delivered safely, efficiently and effectively. You will work closely with our research clinical teams, governance, estates and HR colleagues and external partners to support a successful and growing R&I directorate.

Main duties of the job

About the role

As Research Operations Services Manager, you will provide effective operational leadership across R&I. You will be responsible for ensuring that operational services are well coordinated, appropriately resourced and delivered in accordance with relevant governance, regulatory and NHS requirements.

You will oversee day-to-day research operational processes, supporting successful staff recruitment, infrastructure and space management, safe working environment, operational staff finance such as overtime and bank shift processing. You will also contribute to service development, performance improvement and the implementation of systems and processes that enhance the experience of R&I and our wider stakeholders.

You must be highly motivated and have experience of working without close supervision and be able to multi-task within close deadlines.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

205-8315902

Job locations

Royal Stoke

Newcastle road

Stoke-on-Trent

ST4 6QG

United Kingdom

Job responsibilities

For further information please contact: Sarah Jones-Faulkner Head of Research & Innovation

please email: sarah.jones-faulkner@uhnm.nhs.uk

Job responsibilities

For further information please contact: Sarah Jones-Faulkner Head of Research & Innovation

please email: sarah.jones-faulkner@uhnm.nhs.uk

Person Specification

Education

Essential

• Educated to degree level or equivalent level of knowledge

Desirable

• Good Clinical Practice

Skills

Essential

• Experience of working in an acute Trust (working to degree level) in a management role
• Experience of recruiting staff in an NHS organisation
• Payroll experience e.g processing staff overtime, expenses and Eroster
• Excellent communication skills, oral & written

Desirable

• Knowledge of the business planning process.
• Knowledge of workforce planning

Person Specification

Education

Essential

• Educated to degree level or equivalent level of knowledge

Desirable

• Good Clinical Practice

Skills

Essential

• Experience of working in an acute Trust (working to degree level) in a management role
• Experience of recruiting staff in an NHS organisation
• Payroll experience e.g processing staff overtime, expenses and Eroster
• Excellent communication skills, oral & written

Desirable

• Knowledge of the business planning process.
• Knowledge of workforce planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle road

Stoke-on-Trent

ST4 6QG

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle road

Stoke-on-Trent

ST4 6QG

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Job responsibilities

For further information please contact: Sarah Jones-Faulkner Head of Research & Innovation

please email: sarah.jones-faulkner@uhnm.nhs.uk

Education

Essential

• Educated to degree level or equivalent level of knowledge

Desirable

• Good Clinical Practice

Skills

Essential

• Experience of working in an acute Trust (working to degree level) in a management role
• Experience of recruiting staff in an NHS organisation
• Payroll experience e.g processing staff overtime, expenses and Eroster
• Excellent communication skills, oral & written

Desirable

• Knowledge of the business planning process.
• Knowledge of workforce planning