Assistant Engineer IN

• Join our Team

About this opportunity:

Ericsson is looking for a diligent and competent Domain Support Specialist. to strengthen our Service Delivery team. In this role, you will ensure seamless Operations & Maintenance (O&M), manage incidents and emergencies, and provide advanced technical troubleshooting.

What you will do:

• Deliver O&M support, ensuring availability and performance of core and cloud systems.

• Lead incident and emergency handling, providing timely resolution and RCA for critical events.

• Support project execution including new node acceptance tests and technology rollouts.

• Drive automation and AI initiatives for predictive maintenance, proactive fault detection, and operational efficiency.

• Monitor and review TT, CR, and AT performance, ensuring adherence to MSTOP guidelines.

• Ensure MIR release and user access controls in line with Ericsson standards.

• Interface with regional and global support teams for escalated issues and knowledge sharing.

The skills you bring:

• 2-5 years in Telecom O&M, Service Delivery, or Customer Support.

• Hands-on experience with Ericsson Charging System preferred.

• Exposure to AI/ML-driven operations or automation frameworks is an advantage.

• Familiarity with incident, problem, and change management processes.

• Intelligent Networks (IN), CAMEL, INAP.

• Voice Call & Signaling Routing, Network Architecture & Protocols.

• End-to-End Performance Audit & Optimization.

• Knowledge of AI-based monitoring and data analytics tools.

• ITIL, Oracle, CCNA, Red Hat.

"All academic credentials must be from recognized and accredited institutions and are further subject to verification."

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Primary country and city: India (IN) || Bangalore

Req ID: 792584