Solutions Consultant

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Job Details

This role is in support of Cencora's global pharma consulting services marketed through our PharmaLex business .

A Solutions Consultant at Phlexglobal serves as a pivotal technical and operational partner to the sales team, driving business growth through expert demonstrations of the PhlexE Trial Master File (TMF) suite and tailored support for proposal responses and user requirements. Acting as the client's advocate within the organization, the Solutions Consultant provides strategic input on product direction and feature development, ensuring solutions remain competitive and market relevant.

Responsibilities:

• Delivering compelling presentations of software solutions to diverse audiences, adapting to varying levels of technical expertise.

• Collaborating with Business Development to shape and execute sales strategies, integrating insights from stakeholders across the organization

• Managing and updating demonstration environments, creating client sandbox scenarios, and ensuring all data remains current and relevant

• Gathering, analyzing, and communicating client feedback to inform product enhancements and organizational priorities.

• Identifying both success factors and potential risks throughout the sales cycle and crafting effective narratives and approaches for each opportunity

• Demonstrating exceptional verbal and written communication skills, with a commitment to continuous improvement and innovation

• This role does not include direct reports but requires a high degree of initiative, problem-solving ability, and cross-functional collaboration. The Solutions Consultant is expected to take on additional tasks aligned with their skills as needed, contributing to the overall success of the commercial team

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Requirements:

• Clinical background (CRO, sponsor, or clinical operations) with solid understanding of TMF / eTMF and regulated GxP environments

• Client-facing / consultative experience presenting software solutions and running discovery sessions with senior stakeholders.

• Strong product mindset (product management exposure preferred) - able to translate market and customer needs into product feedback, user stories, and prioritization inputs

• Comfortable working cross-functionally to shape solutions

• Organic/strategic thinker who can structure ambiguous problems, tailor narratives, and position value clearly

• Strong written communication and documentation skills (requirements, workflows, solution outlines)

• Open to travel as required for client meetings, workshops, and events

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Phlexglobal, Inc.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.