Ward Clerk, Paediatrics

We are seeking a highly motivated individual to work on the Paediatric Ward at Princess of Wales Hospital.

We aim to provide a high standard of care within our unit and are looking for someone who is enthusiastic, motivated, has a friendly manner and an excellent work ethic.

You will be expected to organise your own workload in order to maintain and efficient and professional service.

This post is advertised as Welsh Essential. Candidates need to demonstrate Welsh Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. This doesn't mean 'fluency'. Level 3 means being able to communicate in Welsh during everyday customer service activities, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. These skills are essential to enable the post holder to deliver services through the medium of Welsh when required. Have a look at our 'Croeso Candidate' booklet below for more information. If you have these Welsh language skills, please apply!

Main duties of the job

To contribute to the provision of health care to patients; providing a comprehensive and confidential clerical support in relation to attendances and admissions on the Paediatric Ward at Princess of Wales Hospital.

At all times the appropriate systems, procedures, policies and processes must be followed for all patients to experience a smooth journey at all times.

Photocopying documents/notes as required. Locate, collate, file and store patients notes as appropriate.

Good organisational and communication skills are essential as well as a flexible approach to work. The successful candidate will have ideally have previous office and front of house experience, ideally in a similar role within the NHS, Social Care or other health related environment. A good general education, 3 GCSEs or equivalent, are required. Knowledge of Health Board IT systems to include Myrddin would be desirable although full training will be given.

The successful candidate will be able to work in a busy environment and have a sensitive, caring and non-judgmental attitude towards others. They must also be flexible in their role and will be expected to assist with discharge planning.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improveo We treat everyone with respecto We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,300 a year

per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC228-1026

Job locations

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ

United Kingdom

Job responsibilities

Job responsibilities

Person Specification

Qualifications

Essential

• Good standard of general education to GCSE C grade (or equivalent) in Maths/English.

Desirable

• NVQ Level 2 qualification in Business Administration/Office Practice or equivalent

Experience

Essential

• Experience of using Microsoft Office Software e.g. Word, E-Mail and Excel
• Previous office experience

Aptitude and Abilities

Essential

• Must be able to communicate at all levels.
• Good organisational skills.
• Understanding of office environment/practices e.g. gained through work experience placement.
• Welsh language speaking/listening skills at Level 3 or above

Other

Essential

• Ability to travel across CTMUHB in a timely manner when required.

Person Specification

Qualifications

Essential

• Good standard of general education to GCSE C grade (or equivalent) in Maths/English.

Desirable

• NVQ Level 2 qualification in Business Administration/Office Practice or equivalent

Experience

Essential

• Experience of using Microsoft Office Software e.g. Word, E-Mail and Excel
• Previous office experience

Aptitude and Abilities

Essential

• Must be able to communicate at all levels.
• Good organisational skills.
• Understanding of office environment/practices e.g. gained through work experience placement.
• Welsh language speaking/listening skills at Level 3 or above

Other

Essential

• Ability to travel across CTMUHB in a timely manner when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Job responsibilities

Qualifications

Essential

• Good standard of general education to GCSE C grade (or equivalent) in Maths/English.

Desirable

• NVQ Level 2 qualification in Business Administration/Office Practice or equivalent

Experience

Essential

• Experience of using Microsoft Office Software e.g. Word, E-Mail and Excel
• Previous office experience

Aptitude and Abilities

Essential

• Must be able to communicate at all levels.
• Good organisational skills.
• Understanding of office environment/practices e.g. gained through work experience placement.
• Welsh language speaking/listening skills at Level 3 or above

Other

Essential

• Ability to travel across CTMUHB in a timely manner when required.