Programme Delivery Manager

This is an exciting opportunity to manage a large scale transformation project in the Cheshire and Merseyside Pathology Network.

The Programme delivery Manager - East Hub Pathology Service will support the delivery of the East Hub Pathology transition and transformation programme across participating Trust sites.

Working directly to the Transition & Transformation Manager, the post holder will support the delivery of assigned programmes and projects that contribute to the implementation of agreed pathology integration plans across participating organisations. This includes operational pathway alignment, service standardisation, governance alignment, workforce transition support, digital and LIMS readiness activity.

Main duties of the job

Key duties of the role include:

1. Support the co-ordination and delivery of East Hub Pathology projects and programme workstreams under the direction of the Transition & Transformation Manager.

2. Responsible for developing and maintaining programme and project documentation including project initiation documents, plans, milestones, risk logs and benefits tracking in line with Trust PMO and programme management frameworks.

3. Support pathology services and Clinical Business Units in the identification, scoping and development of project and workstream plans, milestones, dependencies and risks linked to hub transition and service integration.

4. Work in partnership with internal stakeholders across the Trust and Pathology Network to support implementation of programme and project management disciplines within operational services.

5. Assist managers and staff across pathology services to complete programme and project documentation, support delivery activity and analyse and interpret delivery and performance data.

6. Work with Finance and operational leads to support the identification and validation of efficiency, productivity and quality benefits associated with transformation initiatives.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year

per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

409-8228162

Job locations

Whiston Hospital

Warrington Road

Prescot

L355DR

United Kingdom

Job responsibilities

Transition & Integration Workstreams

1. Co-ordinate defined transition and integration workstreams supporting cross-site pathology service alignment, pathway standardisation and implementation of the agreed operating model.

2. Support workforce and organisational change workstreams by maintaining structured trackers, risk registers and readiness plans linked to change activity.

3. Organise and facilitate cross-site and multi-professional working groups and workshops to support agreement and implementation of standardised processes and procedures.

4. Support mobilisation and readiness planning for phased hub implementation including readiness reviews and action tracking.

Digital & LIMS Programme Support

1. Support programme delivery and readiness activity associated with digital and LIMS implementation across hub sites.

2. Track and co-ordinate readiness actions including SOP updates, workflow redesign, training requirements and operational dependencies.

3. Work with digital and operational teams to ensure programme plans reflect system implementation impacts and sequencing requirements.

4. Provide structured reporting on readiness status, risks and dependencies to programme governance groups.

Job responsibilities

Transition & Integration Workstreams

1. Co-ordinate defined transition and integration workstreams supporting cross-site pathology service alignment, pathway standardisation and implementation of the agreed operating model.

2. Support workforce and organisational change workstreams by maintaining structured trackers, risk registers and readiness plans linked to change activity.

3. Organise and facilitate cross-site and multi-professional working groups and workshops to support agreement and implementation of standardised processes and procedures.

4. Support mobilisation and readiness planning for phased hub implementation including readiness reviews and action tracking.

Digital & LIMS Programme Support

1. Support programme delivery and readiness activity associated with digital and LIMS implementation across hub sites.

2. Track and co-ordinate readiness actions including SOP updates, workflow redesign, training requirements and operational dependencies.

3. Work with digital and operational teams to ensure programme plans reflect system implementation impacts and sequencing requirements.

4. Provide structured reporting on readiness status, risks and dependencies to programme governance groups.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Degree level qualification or equivalent level of experience in a relevant subject area
• Recognised project or programme management qualification (e.g. PRINCE2, MSP) or equivalent demonstrable experience
• Evidence of continuing professional development in programme, project or service improvement methods

Desirable

• Postgraduate qualification in management, improvement, leadership or related field
• Formal training in improvement methodologies (e.g. Lean, Six Sigma, QI methods)
• Change management qualification or formal change methodology training

Experience

Essential

• Significant experience supporting or delivering complex projects and programme workstreams within an NHS or similarly complex environment
• Demonstratable experience of managing and coordinating multiple concurrent projects or workstreams
• Experience of supporting programme or project delivery through established governance arrangements and escalation processes
• Experience of working within formal programme or project governance frameworks
• Experience of risk, issue and dependency management within programmes or projects
• Experience of producing programme reports, dashboards and senior-level updates
• Experience of supporting service change, transformation or integration initiatives
• Experience of working with clinical, operational and corporate stakeholders
• Experience of analysing, interpreting and presenting complex information to support decisions

Desirable

• Experience of working with pathology, diagnostics or clinical support services
• Experience supporting cross-site or multi-organisation service change
• Experience supporting digital or system implementation programmes (e.g. LIMS, EPR or equivalent)
• Experience contributing to business cases and option appraisals

Skills

Essential

• Programme and project planning and organisational skills
• Strong analytical and problem-solving skills
• Ability to manage complex interdependencies across multiple workstreams
• Highly developed written reporting and documentation skills
• Strong stakeholder engagement and facilitation skills
• Ability to present complex information clearly to varied audiences
• Effective communication, facilitation and stakeholder engagement skills
• Ability to manage conflicting priorities and delivery pressures
• Proficient in use of standard MS Office tools and programme reporting systems
• Demonstrated ability to work autonomously within agreed scope and governance frameworks
• Ability to prioritise and re-prioritise workload in response to changing programme needs
• Ability to deliver to deadlines across multiple simultaneous workstreams
• Detail-oriented with strong delivery discipline and follow-through
• Experience of working across organisational and professional boundaries within multi-disciplinary teams
• Ability to work collaboratively with teams delivering change and support achievement of agreed objectives
• Commitment to collaborative and inclusive ways of working

Desirable

• Experience using programme or portfolio management software
• Data analysis and dashboard development skills

Other

Essential

• Professional credibility with clinical and operational staff
• Resilient and calm under pressure
• Adaptable and responsive to changing priorities
• High level of integrity and accountability
• Commitment to continuous improvement
• Commitment to equality, diversity and inclusion
• Demonstrated commitment to NHS values and service improvement
• Willingness and ability to work across sites within the pathology hub footprint
• Flexible approach to working hours aligned to programme milestones

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Degree level qualification or equivalent level of experience in a relevant subject area
• Recognised project or programme management qualification (e.g. PRINCE2, MSP) or equivalent demonstrable experience
• Evidence of continuing professional development in programme, project or service improvement methods

Desirable

• Postgraduate qualification in management, improvement, leadership or related field
• Formal training in improvement methodologies (e.g. Lean, Six Sigma, QI methods)
• Change management qualification or formal change methodology training

Experience

Essential

• Significant experience supporting or delivering complex projects and programme workstreams within an NHS or similarly complex environment
• Demonstratable experience of managing and coordinating multiple concurrent projects or workstreams
• Experience of supporting programme or project delivery through established governance arrangements and escalation processes
• Experience of working within formal programme or project governance frameworks
• Experience of risk, issue and dependency management within programmes or projects
• Experience of producing programme reports, dashboards and senior-level updates
• Experience of supporting service change, transformation or integration initiatives
• Experience of working with clinical, operational and corporate stakeholders
• Experience of analysing, interpreting and presenting complex information to support decisions

Desirable

• Experience of working with pathology, diagnostics or clinical support services
• Experience supporting cross-site or multi-organisation service change
• Experience supporting digital or system implementation programmes (e.g. LIMS, EPR or equivalent)
• Experience contributing to business cases and option appraisals

Skills

Essential

• Programme and project planning and organisational skills
• Strong analytical and problem-solving skills
• Ability to manage complex interdependencies across multiple workstreams
• Highly developed written reporting and documentation skills
• Strong stakeholder engagement and facilitation skills
• Ability to present complex information clearly to varied audiences
• Effective communication, facilitation and stakeholder engagement skills
• Ability to manage conflicting priorities and delivery pressures
• Proficient in use of standard MS Office tools and programme reporting systems
• Demonstrated ability to work autonomously within agreed scope and governance frameworks
• Ability to prioritise and re-prioritise workload in response to changing programme needs
• Ability to deliver to deadlines across multiple simultaneous workstreams
• Detail-oriented with strong delivery discipline and follow-through
• Experience of working across organisational and professional boundaries within multi-disciplinary teams
• Ability to work collaboratively with teams delivering change and support achievement of agreed objectives
• Commitment to collaborative and inclusive ways of working

Desirable

• Experience using programme or portfolio management software
• Data analysis and dashboard development skills

Other

Essential

• Professional credibility with clinical and operational staff
• Resilient and calm under pressure
• Adaptable and responsive to changing priorities
• High level of integrity and accountability
• Commitment to continuous improvement
• Commitment to equality, diversity and inclusion
• Demonstrated commitment to NHS values and service improvement
• Willingness and ability to work across sites within the pathology hub footprint
• Flexible approach to working hours aligned to programme milestones

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L355DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L355DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job responsibilities

Transition & Integration Workstreams

1. Co-ordinate defined transition and integration workstreams supporting cross-site pathology service alignment, pathway standardisation and implementation of the agreed operating model.

2. Support workforce and organisational change workstreams by maintaining structured trackers, risk registers and readiness plans linked to change activity.

3. Organise and facilitate cross-site and multi-professional working groups and workshops to support agreement and implementation of standardised processes and procedures.

4. Support mobilisation and readiness planning for phased hub implementation including readiness reviews and action tracking.

Digital & LIMS Programme Support

1. Support programme delivery and readiness activity associated with digital and LIMS implementation across hub sites.

2. Track and co-ordinate readiness actions including SOP updates, workflow redesign, training requirements and operational dependencies.

3. Work with digital and operational teams to ensure programme plans reflect system implementation impacts and sequencing requirements.

4. Provide structured reporting on readiness status, risks and dependencies to programme governance groups.

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Degree level qualification or equivalent level of experience in a relevant subject area
• Recognised project or programme management qualification (e.g. PRINCE2, MSP) or equivalent demonstrable experience
• Evidence of continuing professional development in programme, project or service improvement methods

Desirable

• Postgraduate qualification in management, improvement, leadership or related field
• Formal training in improvement methodologies (e.g. Lean, Six Sigma, QI methods)
• Change management qualification or formal change methodology training

Experience

Essential

• Significant experience supporting or delivering complex projects and programme workstreams within an NHS or similarly complex environment
• Demonstratable experience of managing and coordinating multiple concurrent projects or workstreams
• Experience of supporting programme or project delivery through established governance arrangements and escalation processes
• Experience of working within formal programme or project governance frameworks
• Experience of risk, issue and dependency management within programmes or projects
• Experience of producing programme reports, dashboards and senior-level updates
• Experience of supporting service change, transformation or integration initiatives
• Experience of working with clinical, operational and corporate stakeholders
• Experience of analysing, interpreting and presenting complex information to support decisions

Desirable

• Experience of working with pathology, diagnostics or clinical support services
• Experience supporting cross-site or multi-organisation service change
• Experience supporting digital or system implementation programmes (e.g. LIMS, EPR or equivalent)
• Experience contributing to business cases and option appraisals

Skills

Essential

• Programme and project planning and organisational skills
• Strong analytical and problem-solving skills
• Ability to manage complex interdependencies across multiple workstreams
• Highly developed written reporting and documentation skills
• Strong stakeholder engagement and facilitation skills
• Ability to present complex information clearly to varied audiences
• Effective communication, facilitation and stakeholder engagement skills
• Ability to manage conflicting priorities and delivery pressures
• Proficient in use of standard MS Office tools and programme reporting systems
• Demonstrated ability to work autonomously within agreed scope and governance frameworks
• Ability to prioritise and re-prioritise workload in response to changing programme needs
• Ability to deliver to deadlines across multiple simultaneous workstreams
• Detail-oriented with strong delivery discipline and follow-through
• Experience of working across organisational and professional boundaries within multi-disciplinary teams
• Ability to work collaboratively with teams delivering change and support achievement of agreed objectives
• Commitment to collaborative and inclusive ways of working

Desirable

• Experience using programme or portfolio management software
• Data analysis and dashboard development skills

Other

Essential

• Professional credibility with clinical and operational staff
• Resilient and calm under pressure
• Adaptable and responsive to changing priorities
• High level of integrity and accountability
• Commitment to continuous improvement
• Commitment to equality, diversity and inclusion
• Demonstrated commitment to NHS values and service improvement
• Willingness and ability to work across sites within the pathology hub footprint
• Flexible approach to working hours aligned to programme milestones