Health Administration Team Coordinator

This is open for internal staff only

An exciting opportunity has arisen for a Coordinator to join the Community Health Administration Team.

The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. You will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. You will be responsible for managing and prioritising their own workload and will be required to use their own initiative.

This is a full time role but part time hours can be considered.

Main duties of the job

• The post holder will be responsible for providing effective and efficient clerical and administrative support to a team of healthcare professionals.
• To work within a fast paced service, supporting performance by ensuring clinical diaries are effectively managed and escalating where necessary to Team Lead and Service Lead.
• To coordinate the Administration Team's roles and responsibilities.
• To supervise and develop staff within the Administration Team.
• The post holder will have responsibility for line managing any lower band clerical staff assigned to them and will be required to work as part of a team and organise and provide cross cover during periods of staff absence.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

per annum

Contract

Permanent

Working pattern

Full-time

Reference number

236-CSS-AC513-26

Job locations

Royal Oldham Hospital

Rochdale Road

Oldham

OL1 2JH

United Kingdom

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• Education to GCSE level/GCE 'O' Level
• Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy).

Desirable

• ECDL or equivalent qualification.
• Customer Service Qualification
• Shorthand Qualification

Experience

Essential

• Experience in undertaking a full range of office management and secretarial procedures and their application to improve service efficiency and effectiveness in a health environment
• Experience of working in a supervisory role
• Experience of using Microsoft Office applications such as Word and Outlook
• Experience of using IM&T systems for data extraction/entry
• Experience of successfully working within tight time frames and to deadlines

Desirable

• Minute taking experience
• Experience of managing and mentoring others
• Experience of using Microsoft Office applications such as PowerPoint and Access

Skills

Essential

• Advanced keyboard skills.
• Ability to communicate in a clear and concise manner.
• Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
• Good numerical skills.
• Ability to multi-task and prioritise own workload.
• Good command and understanding of English, punctuation and grammar.
• Motivated, flexible and proactive.
• Adaptable and flexible to meet the needs of the service to include continuing education and professional development via personal development plans.
• Tactful, courteous and polite.

Knowledge

Essential

• Knowledge of a full range of secretarial procedures and their application to improve service efficiency and effectiveness.hensive knowledge of Microsoft packages.
• Comprehensive knowledge of Microsoft packages.

Desirable

• Understanding of the Data Protection Act.
• Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information
• Knowledge and understanding of the National Health Service.

Person Specification

Qualifications

Essential

• Education to GCSE level/GCE 'O' Level
• Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy).

Desirable

• ECDL or equivalent qualification.
• Customer Service Qualification
• Shorthand Qualification

Experience

Essential

• Experience in undertaking a full range of office management and secretarial procedures and their application to improve service efficiency and effectiveness in a health environment
• Experience of working in a supervisory role
• Experience of using Microsoft Office applications such as Word and Outlook
• Experience of using IM&T systems for data extraction/entry
• Experience of successfully working within tight time frames and to deadlines

Desirable

• Minute taking experience
• Experience of managing and mentoring others
• Experience of using Microsoft Office applications such as PowerPoint and Access

Skills

Essential

• Advanced keyboard skills.
• Ability to communicate in a clear and concise manner.
• Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
• Good numerical skills.
• Ability to multi-task and prioritise own workload.
• Good command and understanding of English, punctuation and grammar.
• Motivated, flexible and proactive.
• Adaptable and flexible to meet the needs of the service to include continuing education and professional development via personal development plans.
• Tactful, courteous and polite.

Knowledge

Essential

• Knowledge of a full range of secretarial procedures and their application to improve service efficiency and effectiveness.hensive knowledge of Microsoft packages.
• Comprehensive knowledge of Microsoft packages.

Desirable

• Understanding of the Data Protection Act.
• Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information
• Knowledge and understanding of the National Health Service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Royal Oldham Hospital

Rochdale Road

Oldham

OL1 2JH

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Royal Oldham Hospital

Rochdale Road

Oldham

OL1 2JH

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Qualifications

Essential

• Education to GCSE level/GCE 'O' Level
• Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy).

Desirable

• ECDL or equivalent qualification.
• Customer Service Qualification
• Shorthand Qualification

Experience

Essential

• Experience in undertaking a full range of office management and secretarial procedures and their application to improve service efficiency and effectiveness in a health environment
• Experience of working in a supervisory role
• Experience of using Microsoft Office applications such as Word and Outlook
• Experience of using IM&T systems for data extraction/entry
• Experience of successfully working within tight time frames and to deadlines

Desirable

• Minute taking experience
• Experience of managing and mentoring others
• Experience of using Microsoft Office applications such as PowerPoint and Access

Skills

Essential

• Advanced keyboard skills.
• Ability to communicate in a clear and concise manner.
• Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
• Good numerical skills.
• Ability to multi-task and prioritise own workload.
• Good command and understanding of English, punctuation and grammar.
• Motivated, flexible and proactive.
• Adaptable and flexible to meet the needs of the service to include continuing education and professional development via personal development plans.
• Tactful, courteous and polite.

Knowledge

Essential

• Knowledge of a full range of secretarial procedures and their application to improve service efficiency and effectiveness.hensive knowledge of Microsoft packages.
• Comprehensive knowledge of Microsoft packages.

Desirable

• Understanding of the Data Protection Act.
• Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information
• Knowledge and understanding of the National Health Service.