About the job
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I.C.T.S. (U.K.)

Working as part of the busy HR Team, the HR Apprentice will support with the provision of proactive, professional and timely HR support and administration alongside studying towards their CIPD Level 3 HR Support Apprenticeship.

What you will do

  • Supporting the department in its transition to digitalisation and paperless working
  • Administrative support with recruitment, benefits and other employee documentation
  • Responsibility for record keeping and data collation
  • Ensuring data storage is maintained in accordance with General Data Protection Regulations (GDPR)
  • Providing management information to the HR team and the wider business
  • Supporting the HR team in the implementation of business changes
  • Attending meetings in the capacity of note taker
  • Producing key HR reports through a Management Information reporting system
  • Developing and maintaining good working relationships with internal and external customers.
  • Assisting with Employee Experience Sessions across the Operation
  • Undertake HR related projects and assignments as and when required
  • Supporting with Subject Access Requests as required
  • To carry out any other duties required by the business within the scope of the role

Training

Upon successful completion, the Apprentice will achieve their CIPD Level 3 HR Support qualification. This qualification will take approximately 16 months to achieve, and will be delivered via blended learning.

After the apprenticeship

  • Once the Apprenticeship is successfully completed, the candidate will be expected to continue their studies and achieve CIPD qualifications levels 5 and 7
  • These qualifications will potentially lead to HR Assistant, HR Advisor, and HR Business Partner roles

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Curiosity
  • Tenacity
  • Resilience

Qualifications

  • Essential: GCSE, English (grade 2)
  • Essential: GCSE, Maths (grade 2)

Things to consider

In order to work in our organisation, you will need to be able to be vetted to BS7858 standard. This includes:

  • Proof of ID (passport)
  • Proof of Right to Work in the UK (via a share code if applicable)
  • Proof of address x 2 (originals, not older than 3 months)
  • Proof of N.I. (P45, P60 or HMRC Letter only)
  • Ability to provide references for the last five years (school/educational establishment references will be acceptable)
  • Able to satisfy the requirements of a Counter Terrorism Check and a Criminal Records Check

We are also keen to hear from people of colour, disabled applicants, women and members of the LGBTQ+ community, who remain under-represented in HR and in professional roles more broadly.

Every application is welcome. We assess on potential, not background.

Benefits

4 weeks annual leave plus 8 public holidays.

Access to Gymflex, EAP, Benefits Portal, Cycle to Work, Hospital Saturday Fund.

About the employer

ICTS specialises in the provision of security services. We serve more than 120 private and public sector organisations across the UK. Our operations are extensive and diverse, ranging from a one-person security operation for luxury boutiques to a thousand-strong team working for multi-national organisations. From the protection of airports to financial institutions, critical national infrastructure to colleges, ICTS has the experience, resources and knowledge to offer a complete security solution.

Apprenticeship details

  • Course: HR support (level 3), Business and administration
  • Apprenticeship level: Advanced (level 3)
  • Training provider: BPP PROFESSIONAL EDUCATION LIMITED
  • Expected duration: 2 Years
  • Hours: 40 hours a week. Working week: Monday to Friday, 9.00am - 5.00pm.
  • Start date: 1 December 2026
  • Positions available: 1
  • Wage: £20,000 a year

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