Apprentice Office Administrator

We have a vacancy for an Apprentice Office Administrator to join our busy veterinary diagnostic laboratory office. You will need to be highly organised, adaptable, and comfortable working in a fast paced environment. LABOKLIN is a German based veterinary laboratory with a UK office in Trafford Park, supporting customers across the UK and Ireland.

What you will do

We provide a comprehensive range of diagnostic tests for veterinary surgeons, breeders, sanctuaries, zoos, universities, laboratories, state departments, and animal owners throughout Europe. Our office receives samples from veterinary practices and breeders across the UK. We are now looking for an apprentice to support our administrative operations

Key Duties

• Handling telephone and email enquiries from customers
• Sorting and processing incoming samples
• Data entry of sample information
• Creating reports and documents with a high level of accuracy
• Dispatching samples to partner laboratories
• Stock control and ordering laboratory/office supplies
• Maintaining internal databases
• General office duties including filing, photocopying, and preparing document bundles
• Proof reading documents
• Producing letters for clients and third parties
• Assisting with outgoing post
• Attending shows and events such as Crufts

Please note that additional duties may be required from time to time as part of the normal operation of the business. Most work will be office based, so an interest in administrative work is essential.

Training

Level 3 Business Administrator Apprenticeship - Training Overview:

• Develops core knowledge, skills, and behaviours for effective business administration
• Attend monthly meetings and by-monthly progress reflection meetings with your Tutor
• Complete English and maths functional skills if required
• Fulfil off-the-job training hours.
• Day-to-day mentoring and support in the workplace
• Focuses on real workplace responsibilities and practical application

After the apprenticeship

Completing the Business Administrator apprenticeship sets you up for real success. You'll finish the programme with the skills, confidence, and experience to take ownership of tasks, work professionally across the business, and make a noticeable impact Many apprentices go on to secure a permanent role within their organisation, using the strong foundation they've built to progress and shape their future career.

Skills

• Administrative skills
• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• IT skills
• Organisation skills
• Team working

Qualifications

• Essential: GCSE, English (grade 5)
• Essential: GCSE, Mathematics (grade 5)

Things to consider

Candidate Requirements:

• Excellent written and spoken English
• Strong attention to detail and accuracy
• Familiarity with Microsoft Word and Excel
• Interest in animals, particularly dog breeds, is an advantage
• Willingness to learn and take on a variety of administrative tasks

About the employer

LABOKLIN has been helping breeders and veterinary professionals in breeding genetically healthy animals. LABOKLIN offers extensive range of DNA and other veterinary testing. It is an ISO17025 accredited laboratory

LABOKLIN is a German based veterinary laboratory based in Trafford Park that looks after customers in the UK and Ireland.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: TOTAL PEOPLE LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 35 hours a week. Working week: 9:00am- 5:00pm (1 hour lunch break), 35 hours per week
• Start date: 16 November 2026
• Positions available: 1
• Wage: £14,560 a year