Academy Systems Engineer

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

As an Associate Systems Engineer, you will join a cohort of recent college graduates for an immersion into Palo Alto Networks platform, automation, and cybersecurity across network, endpoint, and cloud. This program includes up to 24 months of formal technical instruction with hands-on labs, both group and individual projects, technical study, and professional skills development. As you advance through the program, you will be placed with various sales engineering teams to learn how to support customers during the pre-sales process.

While ramping on the Academy development track you will work alongside other SE teams to learn and support the other critical work with customers within the presales process. As part of your development, you will work as a technical advisor in tandem with our sales and channel partners on customer engagements, establishing relationships with customers with the goal of helping them ensure each day is more secure than the one before.

Upon completion of the program, you will have gained proven technical and professional skills, shown qualification across multiple certifications, and rotations with senior SEs to take on a field SE position in any number of cities across JAPAC based on business needs. Our SEs are among the best in the cybersecurity industry, with a deep technical understanding of cybersecurity products, integrations, and the critical cyber threats facing our potential customers' environments.

Your Impact

• Learn the technical aspects and business value of Palo Alto Networks products

• Develop the skills necessary to propose cybersecurity solutions comprised of Palo Alto Networks products

• Establish yourself as a trusted team member to Technical Solutions leadership and colleagues while contributing to sales wins throughout the program

• Architect and propose solutions that address the identified cybersecurity problems in each customer's unique environment

• Develop presentation skills and understanding of business and technical discovery methods

• Ensure ongoing customer success, support, and adoption of cybersecurity solutions

• Understand and effectively differentiate against our top competitors

• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions

• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved

• Continuous self-improvement and learning to maintain technical leadership of applicable technologies (SASE, XDR, public cloud, security, networking, etc.)

Your Experience

• 4-year undergraduate degree, preferably in a business or technical field of study

• 1 to 2 years of relevant experience within similar capacity role.

• Understand and effectively present complex concepts to technical and non-technical audiences

• Strong analytical skills to evaluate complex problems and a systematic approach to creating solutions

• Effective time-management skills and study habits

• Awareness and desire to learn modern cybersecurity prevention utilizing automation, cloud, endpoint, and network technologies

Qualifications

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.