Development Worker

Post: Development Worker                     

Salary: FT pay £25,500, FTE £20400                           

Working hours: 30 hours       

Responsible to:  Community Outreach and Information Centre Manager Employee benefits: 28 days holiday /company pension /flexible working , Employee Assistance Programme, Wellbeing days

Contract:  5 years               History of the Organisation: What we do: ·        Our Values    ·        COLLABORATIVE :  We work together with service users, agencies and the community to improve lives  ·        AWARENESS & EDUCATION :  We raise awareness, educate the community and commit to ongoing learning.  ·        RESPECT :  We act with honesty, fairness, inclusivity and kindness.  ·        EMPOWERMENT :  We enable service users to make choices, feel safe and move forward.    About the role: The Development Worker supports the design, delivery, and growth of community‑based projects and services. The role focuses on empowering individuals and groups, building strong relationships, and promoting community-led development. The postholder works directly with service users, partners, and stakeholders to identify needs, develop opportunities, and strengthen community capacity  Key Tasks ·       Engage directly with survivors, lead support programmes, strengthen local partnerships, and identify training opportunities ·       Coordinate volunteer involvement, expanding peer-led networks and survivor-led service development. ·       Deliver group work programmes for adults and children ·       To recruit and manage volunteers to support the projects we deliver in the community.  ·       To develop the group work programmes and oversee delivery. ·       Establish service user groups to involve them in the design, feedback and evaluation of our services. Ensuring their lived experiences shape who support is delivered and continuously improving.  Develop and manage our social media platforms and increase our online presence. Support Support with publicity and community events Manage resources, equipment, and materials for project delivery. Engage with partner agencies and attend community events. ·       Identify emerging needs and contribute to planning new services or projects. ·       Provide advice, signposting, and guidance to help people access appropriate services. Safeguarding and Reporting ·       Ensure the safety and welfare of all service users and follow safeguarding policies and procedures. ·       Maintain accurate records of attendance, incidents and observations. ·       Maintain high quality records and reporting of support provided. ·       To seek regular service user feedback and evaluation to support delivery and practice. ·       Ensure that all administrative systems and procedures are adhered to. ·       To assist in the collection and completion of all monitoring and reporting processes. General ·       Work as a member of the team to ensure effective delivery of service and individual work plans, including working across teams where appropriate ·       Maintain a working knowledge and comply with TLC policies and procedures including health and safety ·       Engage in supervision, performance reviews and training ·       To provide services in an anti-discriminatory manner in accordance with TLC's Equality and diversity policy ·       At all times represent The Liberty Centre in a professional, approachable and service user focused manner, ensuring that confidentiality is observed We respond to the need of individuals and some of the tasks are therefore unpredictable. It is therefore expected that all staff members will work in a flexible way when required, undertaking tasks that are not specifically covered in this job description. Due to the sensitive and confidential nature of the work, the successful applicant will be required to undertake a Disclosure and Barring check.

The Liberty Centre – Person Specification

Domestic Abuse Services Manager

Requirements

Essential or Desirable

Identified by: application form (A), interview (I), presentation (P) Certificates (C)

Qualifications E.g GCSE or equivalent in Maths & English D

A & C Community development (Level 3 or equivalent) D

A & C

Experience Experience in community outreach, public services, social care, or similar roles. E

A & I Experience of working in a multi-agency approach E

A & I Experience of managing and supporting volunteers E

A & I Experience of risk management and implementing safeguarding policies and procedures E

A & I Experience of keeping accurate and comprehensive records in various formats and to be confident in Microsoft applications and case management systems E

A & I Experience of managing social media platforms and campaigns E

A & I Experience of developing and delivering group work programmes E

A & I

Knowledge and Abilities To understand the issues that people affected by domestic abuse face and potential barriers to personal development. E

A & I An understanding of a trauma informed and strength-based approach E

A & I To understand confidentiality, equal opportunities, and non-judgemental attitudes and be committed to these principles. E

A & I Able to remain calm and professional when managing challenging or complex situations E

A & I Working knowledge of Microsoft packages and ability to use computerised systems including word press and Canva E

A & I Ability to organise and prioritise work E

A & I Ability to empathise and communicate well E

A & I

Personal Qualities Reliable and a good timekeeper E

A & I Personable and approachable E

A & I Positive and supportive attitude towards others E

A & I Ability to use own initiative and work as part of a team E

A & I

Other Business insurance and use of a car for work related journeys D

A To undertake appropriate training to improve skills and acquire knowledge E

A & I Flexible and ability to work evenings and weekends E

A & I