Receptionist Assistant

An exciting opportunity has arisen for 2 Band 2 Administration Assistant / Receptionist within Community Care Services at Mersey Care NHS Foundation Trust. This role is a key position, providing a professional, welcoming, and customer-focused administrative support service. You will support clinical teams, and patients as part of the CYP 0-19 Admin Hub across the Community Division To provide an efficient, customer-focused reception and administrative service. This will support the clinical team(s), patients and their carers who access the service and ensure the smooth day-to-day running of the work environment. To be responsible for all areas associated with the administration of patient appointments, including paper and electronic records systems. To ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care' – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. For further details / informal visits contact: Name: Louise Leatherbarrow Job title: Admin Support Manager Email address: Louise.leatherbarrow@merseycare.nhs.uk Telephone number: 07795919936 Lauren Westhead Office Manager 07824056461