Senior Marketing Manager, CRM and Owned Media AT Salad Finance Limited

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The next step is to speak to Jack. Job Title Senior Marketing Manager, CRM & Owned Media Salary Not Disclosed Company Description Salad Finance Limited is a King's Award-winning UK consumer fintech lender using proprietary Open Banking technology to provide fair, affordable credit to millions overlooked by mainstream banks. With over 16,000 4.9-star Trustpilot reviews, they are scaling their infrastructure to bring financial inclusion to underserved communities across the UK.

You will lead Salad Finance Limited's customer relationship engine, owning the entire lifecycle marketing strategy and owned media estate. By managing CRM channels, website conversion, and organic search, you'll transform the existing customer base and application funnel into a major growth driver while ensuring all communications remain empathetic, compliant, and commercially effective. Location Remote, UK Why this role is remarkable

• Join a mission-driven fintech that uses proprietary AI-driven Open Banking tech to solve real-world financial exclusion for millions of people.
• Own the end-to-end customer journey for a brand with 16,000+ 4.9-star Trustpilot reviews and a prestigious King's Award for innovation.
• Work directly with the CCO in a high-impact, hands-on role where you influence everything from product tone to technical CRM automation. What You Will Do
• Build and run end-to-end lifecycle programmes in HubSpot and SendGrid, optimizing onboarding, retention, and reactivation across email, SMS, and RCS.
• Lead the website content roadmap and conversion optimization (CRO) programme, managing agency partners to drive organic search performance and funnel efficiency.
• Act as the primary gatekeeper for the customer communications estate, ensuring every message is accurate, fair, and consistent with regulatory requirements. The ideal candidate
• Extensive B2C marketing experience with hands-on CRM and lifecycle ownership, specifically using platforms like HubSpot, Braze, or Iterable.
• Strong background in regulated environments like financial services or healthcare, with the ability to navigate compliance and Risk stakeholders effectively.
• Exceptional writing skills and empathy, capable of communicating with warmth and clarity to customers in potentially stressful financial circumstances. Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. How does this work?
• Jack's an AI agent for job searching and career coaching. He works for you.
• Jill is the AI recruiter working for the company. She recruits from Jack's network.
• If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.