Luxury Sales Consultant

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. : Luxury Sales Consultant – Selfridges – Immediate Start We are currently seeking experienced Sales Consultants for the MaxMara concession in Selfridges, London. Main Responsibilities:

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
• Clientele activities
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer-centric logic within the store; Profile: The ideal candidate will:
• Have relevant experience in retail or a similar 'service' sector.
• Develop and maintain strong client relationships.
• Ensure each customer receives the highest and consistent level of professional service
• Be motivated to achieve personal and team goals.
• Contract type: Permanent
• Availability: Full Time
• Years experience: One - two years experience is a premium.
• Starting date: Immediately
• Language: Conversational English.