Revenues Officer

Contract terms Starting salary: SC6 (£36,693 – £37,794) Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR Hours per week: 36 per week Contract type: Permanent Closing date: Sunday, 4th October 2026 at 23:59 Expected interview date: W/c 26th October 2026 If you are intending on going for a secondment opportunity, please ensure you had notified your line manager/head of service to seek approval About Haringey Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About The Role We are looking for a proactive and customer-focused Revenues Officer to join our Revenues Service team. In this vital role, you will be responsible for delivering an efficient and accurate service across Council Tax, Business Rates and BID Levy, supporting the collection of income from initial billing through to recovery and enforcement. You will provide advice and guidance to residents, businesses and partners, make informed decisions on accounts, process discounts and exemptions, and contribute to achieving excellent collection rates while ensuring compliance with relevant legislation and procedures About The Team You will join a professional and supportive Revenues Service within the Environment and Resident Experience Directorate, working alongside experienced Revenues Officers and Team Managers across billing, collection, recovery and enforcement functions. The team is committed to delivering a high-quality, customer-focused service, working collaboratively with internal departments and external partners to support residents, maximise revenue and ensure fair and consistent application of legislation. About You We are looking for someone with excellent communication and customer service skills, strong literacy and numeracy, and the ability to work accurately in a fast-paced environment. You will be confident analysing information, solving problems and making sound decisions while handling sensitive and confidential data. The successful candidate will be able to interpret and apply legislation, communicate complex information clearly, work effectively both independently and as part of a team, and maintain a methodical, organised approach to their workload. Experience within Revenues, Council Tax or Business Rates is advantageous, but most importantly, you will be committed to delivering excellent service and achieving positive outcomes for residents and stakeholders Working for Haringey Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk