Director of Information Technology

About FairPlay Sports Media FairPlay Sports Media is an AI-driven, technology-led media network and BetTech infrastructure provider. Built on the 25-year legacy of oddschecker (founded in 1999), the group operates globally at the intersection of high-intent sports audiences, premium publishers and betting operators. By combining deep market expertise with technical proficiency, FairPlay Sports Media bridges the gap between sports content and sustainable monetisation. Its global infrastructure runs on a proprietary data platform built to process over one billion odds on peak days and cover more than 30,000 sporting events annually. The company nurtures a portfolio of highly engaged, trusted brands, including oddschecker, WhoScored, SuperScommesse and Confido Network. FairPlay Sports Media is a Bruin Capital company headquartered in London, UK, and has operations in North America and throughout Europe, supported by a global workforce of over 200 employees. iGaming is one of the fastest-growing and most technologically innovative sectors, and we're on top of our game, powered by market-leading technology and driven by brilliant people. We champion diversity and operate an open and inclusive culture while remaining focused, fast-paced, and always making sure to have fun along the way. So why not join FairPlay Sports Media and be part of something bigger... Remote working & travel: We offer flexibility around remote working, with the expectation that you'll attend our London office approximately 2 days per month to connect with the team. The role also involves regular travel to our Lithuania office, approximately 1–2 times per month. Role Summary: The Director of IT will lead the organization's technology strategy, cybersecurity posture, and user support services. This role combines strategic oversight with operational leadership across three core pillars: Enterprise IT, Information Security & Governance, and First-Line User Support. The ideal candidate will align technological initiatives with business goals, safeguard corporate assets, and ensure seamless service delivery. Key Responsibilities

1. Enterprise IT Strategy & Operations

• Enterprise IT Workspace Management: Oversee workspace cloud environments, Google Workspace, enterprise network operations, servers, telecommunications, and system architecture to ensure high availability and scalability.
• Systems Integration & Upgrades: Evaluate, implement, and maintain enterprise software (ERP, CRM, productivity suites) and hardware ecosystems.
• Disaster Recovery & Continuity: Develop, test, and maintain robust Business Continuity Plans (BCP) and Disaster Recovery (DR) protocols to minimize operational downtime.
• Vendor & Asset Management: Negotiate and manage contracts with software vendors, hardware suppliers, and Managed Service Providers (MSPs); oversee IT asset lifecycles and software licensing compliance.

2. Cybersecurity, Compliance & Risk Management

• Security Strategy & Posture: Formulate and enforce company-wide security policies, threat monitoring, incident response plans, and vulnerability management.
• Identity & Access Management (IAM): Establish zero-trust policies, multi-factor authentication (MFA), and role-based access controls across all systems.
• Regulatory Compliance: Ensure alignment with key industry standards and privacy frameworks.
• Security Training: Conduct company-wide security awareness training, phishing simulations, and routine audits.

3. First-Line Support & Service Desk Management

• Helpdesk Leadership: Manage Tier 1/2 service desk personnel to ensure rapid incident response, problem resolution, and clear escalation paths.
• Service Level Agreements (SLAs): Establish, monitor, and optimize IT service metrics (SLA adherence, resolution times, customer satisfaction/CSAT).
• Onboarding & Lifecycle: Standardize device provisioning, access management, and offboarding workflows for employees.
• Knowledge Management: Build and maintain internal documentation, standard operating procedures (SOPs), and end-user self-service tools.

4. Team Leadership & Stakeholder Management

• People Development: Lead, mentor, and hire a multidisciplinary team of network engineers, systems administrators, helpdesk technicians, and security specialists.
• Cross-Functional Collaboration: Partner with executive leadership and department heads to address technology needs and remove technical bottlenecks. Required Qualifications & Skills
• Experience: 8+ years in progressive IT roles, with at least 3–5 years in a managerial or directorship position.
• Technical Proficiency: Hands-on experience with cloud platforms, identity providers (Okta, Entra ID/Active Directory), MDM solutions (Intune, Jamf), network architecture, and modern SIEM tools.
• Certifications (Preferred): CISSP, CISM, ITIL v4, PMP, or cloud-specific certifications (AWS/Azure Certified Solutions Architect).
• Leadership: Strong project management, vendor negotiation, and communication skills to bridge technical concepts with non-technical business leaders. What you'll get back from us: Alongside being challenged daily and a real interest in your development, you will also receive:
• Subsidized Sky HD package, broadband and discounted sky talk
• Free Puregym membership
• Free healthcare with Bupa, life assurance and income protection
• Pension scheme with up to 9% contribution from the company
• £1,000 training fund each financial year, to spend on your professional development
• Unlimited holiday plan We're committed to building a diverse and inclusive team, and to ensuring an accessible recruitment process. Our approach includes:
• Equal opportunity employment
• Non‑discrimination in recruitment, compensation, development, and promotion
• Inclusive leadership and respectful workplace behaviors If you need any accommodations during the recruitment process, please let us know.