Business Development Manager

Company Description: Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services. Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change. We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success. Find out more at www.trustpayments.com. Trust Payments has an exciting opportunity for a Business Development Manager (Inbound Sales) to join their team. Location: United Kingdom ( Open to all our offices ) Salary: Competitive + Benefits How will you make an impact in this role? The Role: Trust Payments is looking for a Business Development Manager (Inbound Sales) to join our growing sales function. This is a new business role focused on converting high-quality inbound leads — generated through our marketing channels, referral partners, and sales development executives — into long-term client relationships. You will be the first point of meaningful contact for prospective clients, helping them understand how our payment solutions can solve real business challenges. Success in this role comes from listening well, advising confidently, and collaborating effectively across the business. What We Expect of You, Day To Day:

• Respond promptly within agreed SLAs to inbound enquiries across all relevant channels
• Apply a consultative approach to understand the needs and goals of each prospect
• Identify key challenges for merchants and partners, then match the right products and services to address them — whilst maintaining profitability within agreed pricing guidelines
• Negotiate commercial and contractual terms, with full support available from your Line Manager, Department Director, and Pricing Manager
• Consistently deliver against agreed KPIs, with a view to continuous growth
• Maintain accurate and up-to-date records in our CRM system to support reporting, forecasting, and pipeline management
• Represent Trust Payments at trade events where required Qualifications:
• Previous experience in an inbound, customer-facing environment — ideally within payments, with exposure to online and in-person payment solutions
• Outcomes-oriented, with a track record of delivering against targets and a drive to keep improving
• A natural problem-solver who can quickly map products and services to a client's specific needs
• Strong written and verbal communication skills, including the ability to ask the right questions to fully understand client requirements
• Open to feedback and committed to continuous development
• A professional and collaborative approach in all internal and external interactions We offer comprehensive benefits to support our team members and their families' well-being. Our robust benefits package includes (subject to local office benefits policy):
• Be part of a dynamic, market-leading Fintech experiencing rapid growth
• Flexible work arrangements tailored to role requirements and business needs
• Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
• Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
• Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
• Robust compensation package, including pension scheme, healthcare plans, and life assurance
• Regular corporate events fostering team cohesion and company culture
• Diverse company culture and global working environment
• Continuous professional development and career advancement opportunities Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Get a glimpse into the exciting world of Trust Payments through:
• Our Careers Page
• Our LinkedIn Life Pages Next Steps: Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process. Additional Information: Automated Assessment Notice Trust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions. To submit your CV for this opportunity, please complete the application form and click 'Apply' now.