Welfare Rights Officer

Salary £30,024 - £33,699 per annum Type of vacancy Permanent Work pattern Full Time Hours per week 37 Work Base Trent Bridge House, West Bridgford, NG2 6BJ Working Arrangements Hybrid / Person Specification Welfare Rights Officer JDPS.pdf – 189KB Opens in a new window Competency Framework Tier 7b Number of posts 1 Interview date 23 September 2026 Closing Date 15 September 2026 23:55 The Children and Families Department takes a strengths-based approach to working with each other, children, young people and families, and our partner agencies. We call this 'Our Nottinghamshire Approach'. Watch the two minute animation to learn more. Nottinghamshire County Council is dedicated to serving our community with compassion and care. We believe in creating a supportive environment where every individual can thrive. Join us in making a difference in the lives of kinship and adoptive families across Nottinghamshire. Are you passionate about supporting families in need? As a Welfare Rights Officer, you will play a vital role in assisting kinship and adoptive families with financial assessments. Your expertise will help inform legal orders, determine benefits eligibility, and advocate with partner agencies to enhance financial stability. You will be part of a collaborative team, working alongside social workers, family workers, and administrative support to ensure families receive the assistance they deserve. In This Rewarding Role, You Will

• Conduct financial assessments to guide families through legal and benefits processes.
• Advocate for families with utility companies and other partner agencies.
• Visit families in their homes across the county, providing tailored support.
• Maintain accurate records and manage your own diary effectively.
• Collaborate with a multidisciplinary team to ensure comprehensive support for families. To Succeed In This Role, You Will Need
• A minimum of 2 years' experience in welfare rights or a related field.
• Strong knowledge of the benefits system and financial assessments.
• Excellent mathematical skills to assist families accurately.
• A valid driving license and access to a vehicle (unless disability precludes this). We Are Looking For Candidates Who Demonstrate
• Compassionate Communication: Ability to listen actively and engage with families respectfully.
• Organisational Skills: Strong time management to meet deadlines and manage a varied workload.
• Team Spirit: A collaborative mindset to work effectively within a supportive team environment.
• Advocacy Skills: Confidence in advocating for families to ensure they receive the support they need. At Nottinghamshire County Council, We Offer
• A place to belong: A friendly, inclusive workplace where everyone is valued.
• Flexible working: Hybrid working options to support your work-life balance.
• Professional development: Opportunities for training and growth to enhance your career.
• Generous leave: A supportive environment that prioritises your well-being. Don't miss out on this opportunity to make a meaningful impact in your community! If you are ready to support families and help them achieve financial stability, apply now to join Nottinghamshire County Council as a Welfare Rights Officer. For an informal discussion about this opportunity please contact Lucy Collier, Kinship Team manager on 0115 804 1070 (or 0115 804 1407 in my absence) or by email lucy1.collier@nottscc.gov.uk. Appointment to this post is subject to a Disclosure and Barring Service check. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.