Senior Travel Specialist

The primary role is to generate sales above and beyond a given target via the creation and implementation of bespoke travel itineraries within the Africa team.  Responsibilities:

• Creating high end, bespoke travel itineraries
• Ensure product is aligned with Steppes Positive Impact Travel ethos
• Engaging with clients to ensure excellent customer care before, during and after travel
• Meet and exceed sales targetsFollowing up on leads & client feedback Skills/experience required:
• Strong knowledge of Africa
• Experience of working within the travel industry creating high-end itineraries
• Excellent written, oral and sales skills
• Extremely high standards of customer service
• High level of accuracy and strong attention to detail
• Ability to thrive in a pressurised environment and to strict deadlines
• Positive attitude towards teamwork, interpersonal and communication skills
• Microsoft Office skills, including Word, Excel, Outlook and Teams
• Strong organisational skills
• Willingness to be stretched in reaching demanding sales targets Terms and conditions:
• Hours of work are 09:00 – 17:30 hours, Monday to Thursday, 09:00 – 17:00 Friday, and occasionally over weekends and evenings (e.g. if attending supplier and trade events as required)
• Paid holidays – up to 33 days (which includes 8 bank holidays)
• Up to two days a week working from home
• Pension, private healthcare and travel insurance – contributory after a six-month probationary period
• Full-time position at 37.5 hoursIndividual and team performance bonus Deadline: 20 September 2026