Service Manager

Service Managers in support and operations roles could focus on coordinating service delivery across multiple stakeholders, ensuring programmes remain on track and aligned with business objectives. A central theme could be maintaining communication and driving accountability across distributed teams to deliver consistent outcomes. Please note the content of this advert does not represent a live vacancy. About The Opportunity This is an opportunity to register your interest in future Service Manager opportunities within support, operations and service delivery. Roles of this type may sit within collaborative environments where you could partner across internal teams and external partners to keep service programmes moving, with scope to improve how delivery is coordinated and communicated. What You Would Do Typical responsibilities could include:

• Coordinating service delivery across multiple workstreams and teams to maintain momentum and accountability
• Managing stakeholder communication, ensuring all parties remain aligned on progress, milestones and any risks
• Monitoring service performance against agreed timelines and quality standards, escalating issues as needed
• Supporting the planning and execution of service initiatives, from charter through to delivery
• Liaising between operational teams, clients and leadership to keep programmes on track
• Contributing to continuous improvement in how service delivery is managed and reported What You Could Bring Most roles of this type require the following:
• 3–5 years' experience in service delivery, operations, or related programme/project coordination
• Demonstrated ability to manage stakeholder communication across multiple parties
• Experience monitoring and reporting on service performance and delivery status
• Working knowledge of delivery frameworks, agile practices or similar structured approaches
• Strong organisational and prioritisation skills, with ability to manage competing demands
• Bachelor's degree in Business or a related discipline Nice-to-have:
• Experience in a regulated or compliance-heavy environment
• Familiarity with service-level agreements (SLAs) or performance metrics
• PMP, PRINCE2, or similar project management qualification What Roles Of This Type Could Offer Most roles of this type offer the following, dependent on the industry and seniority of the role:
• Opportunity to develop delivery coordination and stakeholder communication expertise
• Exposure to how service programmes are managed end-to-end across multiple teams
• Scope to improve processes and contribute to how delivery is structured and reported
• Potential progression toward more senior delivery or operations leadership, where supported by the role
• A contract position based in Manchester, offering flexibility and the chance to work across different service environments
• Competitive daily rate of £400–500, dependent on experience and background About SThree SThree is the global STEM workforce consultancy. We advise businesses, build expert teams and deliver project solutions to outpace tomorrow, together. Across the UK, we connect talented specialists with cutting-edge opportunities across technology, engineering, life sciences and financial services supported by our offices in London, Birmingham, Manchester, Glasgow and Leeds How To Register Interest If you are interested in being added to our database to be considered for future opportunities, registering is quick and easy. No cover letter required. We will be in touch when we are instructed on these roles to discuss the next step in your career. : Please note that the content of this advert does not represent a live vacancy or any guarantee of future vacancies, and by responding to this advert you agree to us adding your details to our database for future opportunities.