Industry Principal - Quality Engineering and Transformation

Industry Principal – Quality Engineering & Transformation Role: Industry Principal Location: London, UK Role Summary The Industry Principal is a senior consulting and business leadership role responsible for driving enterprise-wide Quality Engineering (QE) transformation across multiple strategic clients, portfolios, and programs. This role operates at an executive level, serving as a trusted advisor to CIOs, CTOs, Engineering Leaders, and Business Executives while overseeing a portfolio of consulting engagements. The Industry Principal Consultant is accountable for shaping quality transformation strategies, driving business growth, governing complex multi-program initiatives, building industry-specific solutions, and leading large consulting teams. The role combines deep Quality Engineering expertise, business consulting, AI-led innovation, portfolio governance, client relationship management, and practice leadership to deliver measurable business outcomes and sustained account growth. Key Responsibilities Executive Consulting & Strategic Transformation Leadership

• Serve as a trusted advisor to C-suite executives and technology leadership teams across multiple client accounts.
• Define enterprise-wide Quality Engineering transformation strategies aligned with business and digital transformation objectives.
• Lead large-scale transformation engagements spanning multiple business units, programs, and geographic regions.
• Establish industry-specific quality vision, operating models, governance frameworks, and transformation roadmaps.
• Drive enterprise modernization initiatives including Agile transformation, DevOps adoption, cloud migration, platform modernization, ERP transformation, and AI-enabled quality engineering.
• Conduct executive workshops, assessments, and strategic advisory sessions to influence technology and business decisions.
• Develop long-term client transformation roadmaps and multi-year investment strategies. Portfolio & Multi-Program Leadership
• Provide executive oversight for multiple client engagements, programs, and transformation initiatives simultaneously.
• Govern multi-million-dollar portfolios encompassing Quality Engineering, Test Automation, Digital Assurance, AI Validation, SAP Testing, Data Testing, and Cloud Validation.
• Ensure alignment of delivery outcomes with business objectives, contractual commitments, and customer success metrics.
• Drive portfolio planning, resource strategy, capacity management, risk governance, and financial performance management.
• Lead steering committee reviews, executive governance forums, and strategic account reviews.
• Enable cross-program standardization, reusable frameworks, and delivery excellence across engagements.
• Oversee delivery quality, operational efficiency, customer satisfaction, revenue growth, and margin performance. Industry Solution Leadership
• Develop industry-specific Quality Engineering offerings and transformation frameworks.
• Build differentiated solutions addressing industry challenges across:
• • Banking & Financial Services
• • Retail & Consumer Goods
• • Healthcare & Life Sciences
• • Manufacturing
• • Technology & Hi-Tech
• • Telecommunications
• • Airlines & Transportation
• Translate industry trends, regulatory requirements, and business priorities into consulting-led transformation solutions.
• Drive innovation programs that address emerging customer needs and technology disruptions.
• Create industry points of view, whitepapers, thought leadership assets, and market offerings. Quality Engineering, AI & Innovation Strategy
• Define enterprise-level Quality Engineering vision and modernization strategies.
• Lead adoption of AI-First Quality Engineering models leveraging Generative AI, Agentic AI, Predictive Analytics, and Autonomous Testing.
• Drive enterprise automation transformation across functional, API, performance, data, security, and cloud testing domains.
• Sponsor development of reusable accelerators, platforms, frameworks, and AI-powered quality solutions.
• Create innovation roadmaps focused on improving productivity, quality outcomes, and cost optimization.
• Evaluate emerging technologies and establish strategic partnerships with leading QE and AI technology providers.
• Guide customers in realizing measurable ROI from AI-led quality transformation initiatives. Client Leadership & Relationship Management
• Own executive relationships across multiple strategic accounts.
• Act as the primary escalation and governance leader for complex client engagements.
• Build trusted partnerships with business executives, engineering leaders, architecture teams, and program sponsors.
• Influence senior stakeholders through business case development, transformation recommendations, and executive presentations.
• Identify client challenges and proactively shape consulting-led transformation opportunities.
• Drive customer success, account expansion, and long-term strategic partnerships. Business Growth & Account Expansion
• Lead consulting-led growth initiatives across multiple strategic accounts.
• Identify and create large transformation opportunities, managed services deals, and consulting engagements.
• Drive revenue growth, pipeline generation, account mining, and strategic deal pursuits.
• Own solution strategy for large RFPs, RFIs, proposals, and transformation assessments.
• Collaborate with sales, account teams, and practice leaders to develop winning strategies.
• Support contract negotiations, commercials, investment planning, and business case development.
• Contribute significantly to annual revenue, margin, and portfolio growth targets.
• Practice & Talent Leadership
• Build and grow Quality Engineering consulting capabilities across regions and industry verticals.
• Mentor Principal Consultants, Consulting Managers, Program Directors, and QE Leaders.
• Establish consulting methodologies, governance models, playbooks, and reusable assets.
• Drive competency development in AI-led Quality Engineering, consulting skills, program governance, and executive stakeholder management.
• Foster a culture of innovation, thought leadership, and continuous improvement.
• Lead hiring strategy, succession planning, and leadership development initiatives. Required Skills & Expertise Strategic Leadership
• Enterprise Transformation Consulting
• Portfolio & Program Governance
• Executive Advisory & C-Suite Engagement
• Business Consulting & Digital Transformation
• Operating Model Design
• Organizational Change Management Quality Engineering
• Enterprise Quality Engineering Strategy
• Testing Center of Excellence (TCoE)
• Test Automation & Continuous Testing
• Agile, DevOps & CI/CD
• Cloud Migration Validation
• Data Platform & ETL Testing
• Performance Engineering
• SAP, ERP & Enterprise Application Validation AI & Innovation
• Generative AI & Agentic AI
• AI Assurance & AI Validation
• Autonomous Testing
• Predictive Quality Analytics
• AI-Powered Test Automation
• Innovation & Emerging Technology Strategy Business & Account Management
• Strategic Account Growth
• Executive Stakeholder Management
• Financial & Revenue Management
• Proposal & Deal Leadership
• Managed Services Transformation
• Consultative Selling & Business Development Key Deliverables
• Enterprise QE Transformation Strategy & Roadmaps
• Multi-Year Quality Modernization Programs
• Industry-Specific Quality Engineering Solutions
• AI-Enabled Quality Transformation Frameworks
• Executive Governance & Business Performance Dashboards
• Portfolio Health Reviews & Risk Mitigation Plans
• Business Growth & Account Expansion Strategies
• Consulting Assets, Accelerators & Thought Leadership
• Capability Development & Practice Growth Initiatives
• Revenue, Margin, and Customer Success Outcomes About Infosys