Transport Operations Manager

Here at GXO we are looking for a Transport Operations Manager to work at our BT site in Haydock. Working in a fast-paced Transport department for our leading high street retailer customer, you will experience a blend of first line operational tasks and hands on project involvement. Ensuring compliance of companies O-Licence obligations are met and ensure all customer expectations are met both internally and externally. The role is being offered on a full-time, permanent basis. You will be working Monday - Friday, 08:30 16:30, although some flexibility will be required– this is logistics after all! Pay, benefits and more: We are offering a salary of up to £48,500.00 with 25 days annual leave (plus bank holidays). Your benefits package includes a company-sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day:

• Lead and manage distribution and national trunking operations, ensuring customer SLAs, service levels, and operational targets are consistently achieved
• Drive business growth, operational efficiencies, and continuous improvement initiatives while maintaining full P&L responsibility and budget control
• Build strong relationships with customers, BT Fleet, and third-party suppliers, acting as a key operational stakeholder and ensuring high-quality service delivery
• Analyse operational performance, develop improvement plans and business cases, and provide clear, data-driven updates to senior stakeholders
• Develop high-performing, engaged teams while championing Health & Safety, compliance, operational excellence, and GXO's wider supply chain strategy initiatives What you need to succeed at GXO:
• Proven experience in a leadership role within the transportation or logistics industry
• International CPC holder
• Strong customer facing experience within a fast-paced environment
• Strong knowledge of transportation operations, safety regulations, and legal compliance
• Good Microsoft Office knowledge, in particular Excel and Power BI, with a sound knowledge of transport management systems i.e., Microlise & Tachomaster
• Problem solving skills and the ability to manage challenge We engineer faster, smarter, leaner supply chains. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.