Senior User Experience Designer

Senior UX Designer London / Hybrid - 2 days a week in the London office Up to £70,000 I'm working with an established and independent experience design agency that partners with some of the UK's best-known brands to create customer experiences that deliver genuine commercial impact. They're looking for a Senior UX Designer to join their Experience Design team - someone who is confident owning projects end-to-end, comfortable working directly with clients, and passionate about solving complex customer problems. Recent agency and ecommerce/retail experience is essential for this one. THE ROLE You'll work across the full UX lifecycle, from research and insight through to design, prototyping and delivery. The first six months will focus heavily on a large, complex e-commerce client account, so experience within retail/e-commerce is particularly important. You'll be expected to go beyond simply delivering a brief - identifying opportunities, challenging thinking and balancing customer needs with commercial objectives. THE CANDIDATE

• Solid experience as a UX Designer previously (not UI)
• Strong agency or consultancy experience - essential
• Proven experience working across retail, e-commerce or complex transactional experiences
• Genuine ownership of projects or significant workstreams from discovery through to delivery
• Strong end-to-end UX skills across research, journey mapping, usability testing, ideation, wireframing and prototyping
• Confident presenting to clients and senior stakeholders
• Strong product thinking and commercial awareness
• Comfortable working closely with UI designers, developers and multidisciplinary teams
• Confident with tools such as Figma and Miro
• Collaborative, low-ego and able to work at pace across changing priorities Please get in touch with both your CV & portfolio if you think this is for you!