Corporate and M&E Sales Coordinator
at Crowne Plaza LondonCompany Description Crowne Plaza London – Kings Cross is a modern, contemporary hotel located in a quiet residential area near the vibrant, rejuvenated Kings Cross district. The hotel is a short walk from Kings Cross mainline station, offering easy access to seven tube lines and St Pancras International/Eurostar. Guests benefit from excellent transport links to the theatre district and cultural attractions of the West End via tube or bus. The location combines convenient connectivity with a lively local neighborhood, attracting a mix of corporate, leisure, and events guests. Role Description This is a full-time, on-site Corporate & M&E Sales Coordinator role based in the London Area, United Kingdom. The coordinator supports corporate and meetings & events (M&E) sales activities by handling inquiries, preparing proposals and contracts, and maintaining accurate records in sales systems. Day-to-day responsibilities include monitoring event and group bookings, coordinating with operations and M&E teams to ensure smooth delivery, and assisting with project coordination for corporate accounts and events. The role involves compiling and distributing sales and performance reports, tracking key metrics, and supporting the sales team with administrative tasks, follow-ups, and client communication. The coordinator also helps ensure compliance with brand standards and contributes to a positive, service-oriented experience for clients and guests. Qualifications
- Candidates should possess strong system monitoring skills to track bookings, sales activities, and event-related data accurately.
- Candidates should possess M&E (Meetings & Events) experience, with an understanding of event coordination and client service in a hotel or hospitality environment.
- Candidates should possess project coordination abilities to manage timelines, support corporate accounts, and collaborate effectively with internal teams.
- Candidates should possess report writing skills to produce clear, accurate sales, performance, and activity reports for management and stakeholders.
- Candidates should possess familiarity with Mechanical Electrical and Plumbing (MEP) considerations for events and meetings, working closely with operations teams when required.
- Relevant experience in hotel sales, events, or reservations coordination is highly beneficial.
- Strong communication, organizational, and time-management skills, with attention to detail and a customer-focused approach.
- Proficiency with common office software and hotel sales/booking systems; experience with CRM tools is an advantage.
- Ability to work collaboratively in a diverse team, handle multiple priorities, and maintain professionalism in a fast-paced environment.
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