IT - PMO Specialist
at FortisHill ConsultingOur client is seeking a PMO Specialist / Analyst to support the PMO team and project managers across multiple IT projects. This role will be responsible for project coordination, schedule and deliverable tracking, reporting, documentation, and risk / issue management. The successful candidate will work closely with project managers and cross-functional stakeholders to ensure projects are properly tracked, documented, and delivered in line with agreed timelines and objectives. Key Responsibilities Project Coordination & PMO Support
- Support the PMO team and project managers in planning, executing, and monitoring various IT projects.
- Maintain and update project schedules, status reports, project documentation, and management dashboards.
- Track project deliverables, resources, budgets, milestones, and timelines to ensure alignment with project objectives.
- Assist project managers with day-to-day project administration and coordination activities. Project Reporting & Dashboard Management
- Prepare and distribute regular project and portfolio status reports for project stakeholders and management.
- Collect and consolidate project information from different teams to ensure reporting is accurate and up to date.
- Assist in analysing project data and preparing management insights to support project-related decision making.
- Maintain project dashboards and tracking tools to provide clear visibility of project progress and key actions. Meeting & Stakeholder Coordination
- Coordinate project meetings with internal and external stakeholders.
- Prepare meeting agendas, document meeting minutes, and follow up on outstanding action items.
- Track follow-up activities and ensure responsible parties provide timely updates.
- Support communication across project teams and relevant business / technology stakeholders. Risk, Issue & Change Management
- Facilitate risk, issue, dependency, and change management processes across multiple projects.
- Maintain risk and issue registers and follow up on mitigation and resolution actions.
- Escalate significant project risks, delays, or dependencies to project managers where appropriate.
- Support project managers in monitoring changes to scope, timeline, resources, and deliverables. PMO Process & Documentation
- Ensure project documentation follows established PMO standards, templates, and governance requirements.
- Maintain accurate project records, reports, meeting minutes, and supporting documentation.
- Participate in reviewing and improving PMO processes, tools, templates, and reporting practices.
- Support the standardisation and continuous improvement of project management processes. Requirements
- Experience in PMO, IT project coordination, project administration, or project support is preferred.
- Proficient in Microsoft Office, particularly Excel, PowerPoint, and Word.
- Experience with project management tools such as Microsoft Project is preferred.
- Strong organisational, analytical, and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to work effectively across cross-functional teams.
- Detail-oriented with the ability to manage multiple projects, tasks, and priorities simultaneously.
- Strong follow-up and coordination skills with a proactive approach to project administration.
- Fluent in Cantonese with good written English.
- Excellent verbal and written communication skills in English and Chinese. Preferred / Bonus Skills
- Experience with Microsoft Power Automate or other workflow automation tools.
- Experience with Power BI and project / management dashboard development.
- Exposure to UI/UX design or user experience projects.
- Experience working in an IT, technology, or digital transformation environment is an advantage.
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