• Join large-scale digital transformation and product enhancement projects.

  • Work closely with business and technology teams across the organization. About Our Client Our client is in the insurance industry and located in Kwun Tong.

  • Partner with business stakeholders and cross-functional teams to understand business needs and align technology solutions with business objectives.

  • Gather, analyze, document, and manage business and system requirements, translating them into clear functional specifications for development teams.

  • Act as the key liaison between business users and IT teams to ensure effective communication and successful solution delivery.

  • Support the analysis, design, implementation, enhancement, and ongoing maintenance of business applications and systems.

  • Participate in product launches, system enhancements, process improvements, and production support activities, including incident investigation and resolution.

  • Analyze business processes and identify opportunities to improve operational efficiency, customer experience, and business performance.

  • Prepare business cases, cost-benefit analyses, and impact assessments to support system implementation and change initiatives.

  • Manage multiple initiatives simultaneously while ensuring deliverables are completed within agreed timelines.

  • Collaborate with project teams throughout the project lifecycle, including requirement gathering, UAT coordination, implementation, and post-production support.

  • Conduct research and analysis of complex business and technical issues, providing practical recommendations and solutions. The Successful Applicant

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related discipline.

  • Minimum 2-4 years of Business Analyst / Business Systems Analyst experience.

  • Experience working within Financial Services (Banking, Insurance) or Healthcare environments; insurance industry experience is highly preferred.

  • Strong hands-on experience in requirement elicitation, business process analysis, documentation, and stakeholder management.

  • Proven analytical and problem-solving skills, with the ability to evaluate complex situations and recommend effective solutions.

  • Experience supporting product launches, system enhancements, change requests, and production incident management.

  • Understanding of the Software Development Life Cycle (SDLC) and project delivery methodologies.

  • Basic understanding of application systems and programming concepts to facilitate communication with technical teams.

  • Strong organizational and project coordination skills, with the ability to manage multiple priorities independently.

  • Excellent interpersonal, presentation, and communication skills with both business and technical stakeholders.

  • Fluent in English and Mandarin; Cantonese proficiency is an advantage.

  • Experience with insurance products and end-to-end new business processes, including frontend sales platforms and backend operations, would be a strong advantage.

  • Self-motivated and able to work independently with minimal supervision.

  • Hong Kong permanent residency or valid Hong Kong work authorization is preferred. What's on Offer

  • Competitive monthly salary and benefits package.

  • Opportunity to work in the insurance industry.

  • Convenient location in Kwun Tong and work life balance platform. Quote job ref: JN-092026-7104784

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