Legal Receptionist

The Role

We are seeking a professional and personable Legal Receptionist to join a busy legal firm in Glasgow. The successful candidate will be the first point of contact for clients, providing exceptional customer service while supporting solicitors and legal teams with a range of administrative duties. This is an excellent opportunity for an organised individual who thrives in a fast-paced professional environment.

Key Responsibilities

• Greeting clients and visitors in a professional and welcoming manner.
• Managing incoming calls and directing enquiries to the appropriate department.
• Handling client correspondence via telephone, email, and post.
• Scheduling appointments, meetings, and conference room bookings.
• Opening and closing client files and maintaining accurate records.
• Scanning, filing, and document management.
• Assisting with the preparation of legal documents and correspondence.
• Managing incoming and outgoing mail.
• Maintaining reception and meeting room areas to a high standard.
• Processing payments and handling basic billing administration.
• Supporting solicitors, Legal Secretaries, and Paralegals with administrative tasks.
• Ensuring confidentiality and compliance with data protection requirements.

Skills & Experience

• Previous experience in a reception, administration, or customer service role.
• Experience within a legal or professional services environment is desirable.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Professional telephone manner and client-focused approach.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office, including Word, Outlook, and Excel.
• Ability to handle confidential information with discretion.
• A positive, proactive, and team-oriented attitude.

Benefits

• Competitive salary and benefits package.
• Professional and supportive working environment.
• Opportunities for career development within the legal sector.
• Pension scheme and holiday entitlement.