Marketing and Communications Officer

How we use cookies to help you It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site. As it's turned off, we'll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you. You can find out more about the cookies we use. How we use cookies to help you We use essential cookies to make our site work. We'd Also Like To Use Some Additional Cookies To

• see what help people need most, so we can make our site better
• help us campaign for changes that make things fairer for everyone
• let you watch videos on the site Find out more about how we use cookies and keep your data safe. Tell us if you want to accept or reject additional cookies. If you don't make a choice, some additional cookies will be turned on by default. Choose cookies You've accepted additional cookies. You can change your cookie settings at any time You've rejected additional cookies. You can change your cookie settings at any time We're looking for a Marketing and Communications Officer to join Citizens Advice Flintshire. Working closely with our Marketing Manager and Communications Officer, you'll lead the planning, delivery and evaluation of our marketing and communications, making sure our services reach the people who need them. You'll bring fresh ideas to the table and use audience insight and performance data to improve our reach, engagement and impact. Day To Day, You'll
• Plan and deliver integrated campaigns across digital, print and media channels
• Lead editorial planning for our e-newsletters and act as final sign-off on marketing content, making sure it's accurate, accessible and on-brand
• Look after our website and social media, using analytics to improve reach, engagement and SEO
• Manage our Mailchimp audiences, templates and campaigns, using performance data to improve results
• Produce CAF Weekly, our internal staff newsletter
• Own our printed materials from concept to finished product, including the annual report
• Capture client stories and case studies, in line with consent and data protection requirements
• Support key events, including the Adviser Network Forum and our Volunteer and Staff Away Days We're looking for someone with solid marketing and communications experience who shares our commitment to helping people.