Service Delivery Manager

Service Delivery Manager 📍 Epsom Hospital 💷 £33,000 - £36,000 per annum 🕒 Full Time Are you an experienced Service Delivery, Operations, Supply Chain or Procurement professional looking for a role where you can make a real impact within healthcare? Our client, is looking for a Service Delivery Manager to oversee the successful delivery of their managed service contract at Epsom Hospital. This is a varied and hands-on role, responsible for ensuring critical medical supplies and equipment are available when needed, supporting clinical teams, managing suppliers, delivering service KPIs and leading a small onsite team. Key Responsibilities:

• Manage the day-to-day delivery of the onsite managed service
• Lead and support the On-Site Coordinators
• Oversee stock control, inventory management and product availability
• Monitor stock rotation, expiry dates and stock takes
• Manage supplier relationships and conduct regular review meetings
• Identify cost savings and support supplier negotiations
• Ensure contract KPIs are achieved and service standards are maintained
• Build strong relationships with hospital departments and stakeholders
• Train and support users of inhouse systems
• Produce reports and manage service performance About You:
• Experience in Service Delivery, Operations, Procurement, Supply Chain or Contract Management
• Strong stakeholder management and communication skills
• Experience managing suppliers and service performance
• Comfortable working in a fast-paced environment
• Previous team leadership experience
• Strong organisational and problem-solving skills
• Healthcare, medical devices, NHS or managed service experience would be advantageous What's on Offer? ✅ Salary of £33,000 - £36,000 ✅ Opportunity to work within a healthcare environment where your contribution has a direct impact on patient services ✅ Varied role combining operations, supplier management, procurement and team leadership ✅ Career development opportunities within a growing organisation Apply now or contact Charlie Manning at Brook Street Recruitment for more information.