Information Services Quality Manager

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow. As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland. About The Organisation PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future. We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services. The Post As a major division within the NHS National Services Scotland, the Scottish National Blood Transfusion Service (SNBTS) plays a vital role not only in the health of the people of Scotland but also on an international scale through our leading position in new product development, biomedical research and donor services. Our goal is to maintain the highest standards to patient care whilst remaining internationally competitive. The role of the SNBTS Quality and Regulatory Compliance Service Line is to develop and deliver a GMP compliant Quality Management System throughout SNBTS, which satisfies regulatory requirements whilst ensuring a high quality, efficient transfusion process from donor to patient. We are seeking an experienced Quality Manager to provide expert advice on all IT related matters with respect to regulatory compliance and safety of the IT systems within SNBTS. This role requires a hands-on approach combined with the ability to work strategically. Expertise in GMP, GAMP and Quality Assurance is essential. Communication across all levels of the organization is key to success in this role. There is an opportunity for hybrid working with the expectation of flexibility to support organisational needs. The successful candidate will be required to undergo a Disclosure Scotland check. Any candidate who has lived/worked overseas for more than 12 months in the preceding 5 years will also be required to provide a criminal record check from the appropriate overseas agency The Candidate Applicants for this Post should be educated to degree level in a scientific or other relevant subject and hold a post-graduate qualification or equivalent relevant experience. The post holder will be a key member of the Quality and Regulatory Compliance Team and will contribute to the formulation and development and implementation of policy and strategy for IT Quality Assurance and Computer Systems Validation for SNBTS. The post holder is expected to undertake a key role in continuous improvement across the organisation. In addition, the role is a management role within the Quality and Regulatory Compliance department, and the post holder will be expected to contribute at a senior level within the department, at times deputising for the Quality Systems Manager. Currently there is no routine requirement for “out of hours” or shift working for this post. However, the flexibility to support out of hours unexpected events is required from time to time. Location and Working Pattern: The Jack Copland Centre, 52 Research Ave N, Currie EH14 4BE Monday to Friday ,36 hours per week with some hybrid working acceptable according to business need It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed. Benefits Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure. Inclusion Further Information For an informal discussion on the post, please contact Louise Stephen, Quality Systems Manager, louise.stephen@nhs.scot Closing date for completed applications is Monday 5th October 2026 Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).