Deputy Performance and Operations Manager - Weight Management and GI

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people. Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life. Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can. Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this. Job Overview The post holder will work in partnership with the General Surgery Management Team within Southmead Hospital Operating Unit. The post holder will support the Performance and Operations Manager to maximise the benefits of service delivery across all sub-specialty areas. The post holder will take responsibility for facilitating the smooth and timely running of the patient journey by ensuring that coordinated and streamlined clinical and administrative processes revolve around the patient and their individual needs. The post holder will have a working knowledge of weight management pathways, including both medical and surgical pathways. The individual will also have a working knowledge of cancer and RTT pathways, national standards and Trust targets, and will work to develop and embed a culture of continuous improvement within clinical and administrative teams. The post holder will be expected to deliver highly effective patient pathways by supporting the work in a collaborative and supportive environment. The individual must have excellent communication skills and the ability to influence across a multi-disciplinary team including consultants, junior doctors, specialist nurses, theatre teams, admin staff and managers to help resolve operational issues that arise. The ideal post holder will be highly organised, hard-working and able to work under pressure, as well as having an acute attention to detail and effective problem-solving skills. Main duties of the job The post holder will work in partnership with the General Surgery Management Team within Southmead Hospital Operating Unit. The post holder will support the Performance and Operations Manager to maximise the benefits of service delivery across all sub-specialty areas. Working for our organisation Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston. Detailed Job Description And Main Responsibilities For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person specification Qualifications Essential criteria

• Educated to degree level or equivalent experience. Desirable criteria
• Post graduate qualification in healthcare management or equivalent evidence of continuing professional development (CPD) Work Experience Essential criteria
• Management of waiting lists and performance
• Excellent managerial, leadership and organisational skills, with ability to motivate and develop a multi-professional approach
• Acute sector operational experience Desirable criteria
• NHS or public sector experience
• Experience of managing staff Knowledge Essential criteria
• Proven ability to communicate effectively and sensitively, building credibility quickly and ability to influence a wide range of people
• Knowledge of current NHS issues including performance targets
• Proven ability to analyse and resolve complex issues
• Good interpersonal skills
• Excellent IT Skills and an ability to produce analytical reports
• Ability to manage a post that will change and develop and be flexible to meet the needs of the service Personal Qualities Essential criteria
• Initiative and drive to achieve results
• Resilient and proven ability to work under pressure to meet deadlines
• Ability to take the strategic view whilst giving attention to getting details correct
• Able to work autonomously, collaboratively and as part of a multi-professional team
• Experience of managing challenging situations and challenging relationships
• Demonstrate leadership abilities We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments. Important Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. As a guide interviews should usually take place within 3 weeks of the closing date. When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.