Senior Business Analyst - CRM - Marketing Transformation - MarTech - 12 Month FTC

  • 12 month FTC role
  • Remote Working - Ad-hoc travel when required
  • Salary up to £75,000 per Annum + Benefits The Role You will lead Business Analysis across our Marketing & Digital programme. You will deliver initiatives spanning CRM, customer acquisition, customer journeys and marketing technology, helping shape the future of client engagement. Key Responsibilities
  • Lead business analysis activities across complex Marketing & Digital transformation programmes.
  • Gather, analyse and define business requirements and future-state processes.
  • Shape customer journeys, CRM and digital platform improvements.
  • Facilitate workshops, manage stakeholder engagement and build consensus.
  • Provide strategic advice on priorities, solution options and business change.
  • Mentor Business Analysts and ensure high-quality analysis throughout delivery.
  • Early programme/Concept/Idea stages through to Define. About You
  • Proven Business Analysis experience within large-scale business or technology transformation programmes.
  • Looking for someone who has delivered multi projects simultaneously, or workstreams of a larger programme concurrently.
  • Experience leading the Analysis across a Team of BA's
  • Experience delivering Marketing, CRM, MarTech and digital transformation initiatives.
  • Strong stakeholder management and workshop facilitation skills.
  • Able to operate strategically while remaining hands-on throughout delivery.
  • Collaborative, analytical and confident influencing senior stakeholders.

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