Senior Business Analyst - M365

Birmingham, Bristol, Manchester, Nottingham, Swindon Job Summary The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smarter Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes.

Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters: This is not just another migration project. This is your opportunity to:

• Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come.
• Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience.
• Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. Key Responsibilities Business Analysis Requirements And Specifications (Functional & Technical)
• Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents.
• Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals System and Data Migration Strategy
• Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365.
• Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations Change Impact Analysis
• Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles.
• Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives.
• Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance
• Ensure that the migration aligns with all applicable legal, regulatory and compliance standards.
• Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies Stakeholder Engagement and Communication
• Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively.
• Ensure alignment with business needs and foster a positive attitude towards change User Adoption and Training
• Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams.
• Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! Requirements And Specifications (Functional & Technical)
• Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents.
• Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals System and Data Migration Strategy
• Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365.
• Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations Change Impact Analysis
• Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles.
• Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives.
• Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance
• Ensure that the migration aligns with all applicable legal, regulatory and compliance standards.
• Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies Stakeholder Engagement and Communication
• Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively.
• Ensure alignment with business needs and foster a positive attitude towards change User Adoption and Training
• Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams.
• Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Essential Criteria:
• Extensive hands-on experience in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace.
• Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects
• Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals
• Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs)
• Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal
• Comfortable working in agile environments and driving iterative improvements.
• Strong interpersonal and communication skills with the ability to influence at all levels.
• Bachelor's degree in Business, Information Technology, or related field.
• Certified Business Analysis Professional (CBAP) or equivalent Desirable Criteria:
• Master's degree preferred
• Microsoft 365 Certified
• PMP or PRINCE2 Certification
• Familiarity with SFIA Framework is a plus Behaviours We'll assess you against these behaviours during the selection process:
• Seeing the Big Picture
• Changing and Improving
• Communicating and Influencing
• Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process:
• Customer Perspective
• Commercial Acumen
• Property Market Knowledge
• Innovation Alongside your salary of £58,478, Government Property Agency contributes £16,941 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97% Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment . Please note - At this time GPA are unable to offer any Visa Sponsorship to candidates as we do not currently hold a visa sponsorship licence. Please do not apply for permanent roles with GPA if you will require your employer to take on the sponsorship of your current or any future visas. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Sift The sift is due to take place week commencing 7th October 2026. As part of the application process, you will be asked to include a CV. Interview GPA policy is for interviews to be held face to face however interviews for this role will be held virtually. The date and time will be confirmed if you are invited to interview. If you feel this will be a problem for you, please contact recruitment@gpa.gov.uk to discuss prior to submitting your application. At interview, applicants will be scored against 4 behaviours - Seeing the Bigger Picture, Changing & Improving, Communicating and Influencing, and Delivering at Pace. Interview questions will be a blend of Behaviour, Experience, Strength and Technical (core skill) questions. A Presentation is not required for this role. Further Information A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to GPA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website. If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Reasonable Adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via gparecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the ‘Assistance required' section in the ‘Additional requirements' page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional. Working Pattern This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying. Vetting Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. For further information on National Security Vetting please visit the Demystifying Vetting website. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills. Security Successful candidates must undergo a basic (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .See our vetting charter . People working with government assets must complete baseline personnel security standard checks. Successful candidates must undergo a basic (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .See our vetting charter . People working with government assets must complete baseline personnel security standard checks. Nationality requirements This Job Is Broadly Open To The Following Groups:
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment . Contact point for applicants Job Contact :

• Name : ddatsupport@gpa.gov.uk
• Email : ddatsupport@gpa.gov.uk Recruitment team
• Email : gparecruitment.grs@cabinetoffice.gov.uk Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact HR@gpa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: