Bookings Administrator

Booking Administrator | Murrayfield | Edinburgh | Private hospital | Part-time 26 hours | Competitive Salary and Great Benefits Spire Edinburgh Hospital is recruiting an enthusiastic and motivated Booking Administrator on a Part-time basis 26 hours spread across 3 or 4 days Department opening times Mon-Fri 0730-1800 Saturday 09:00-13:00 (on Rotation) Duties And Responsibilities

• To ensure the provision and maintenance of an efficient patient administration service within the hospital. To provide information to patients, consultants and other relevant departments in a timely and courteous manner.
• Provide and maintain an efficient bookings system for all of our patients, dealing with phone queries, managing email communications, using and managing computerised systems (SAP & HMS).
• Plan theatre lists for Consultants.
• Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held.
• Maintain departmental electronic and manual filing systems accurately.
• Liaise closely with consultants and pre assessment nurses/Admin to ensure smooth running pre assessment clinics and book all Pre-op Assessment and Healthcare Assistant Clinic appointments.
• Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information.
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with GDPR Regulations and Spire policies. Who We're Looking For
• Experience of face to face customer/patient interaction
• Has excellent Administration skills using different databases and systems (training will be given)
• Exceptional phone manner
• Enthusiastic and energetic professional Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you' reward platform - discount and cashback for over 1000 retailers
• Private medical insurance
• Life assurance
• Save an average of £50 per month with our free onsite car park
• We commit to our employee's well-being through work life balance, on-going development, support and reward We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications