Director of Resident Experience and Resolution
at Local Government Chronicle
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- For Recruiters Director of Resident Experience & Resolution Hackney Borough Council is seeking an exceptional senior leader to unite customer operations, resident resolution, digital access and the Council's web platform into an integrated service. You will lead a multidisciplinary workforce, ensuring high-quality operations while transforming journeys to improve access and self-service. You will use resident insight and performance data to identify underlying problems and secure lasting improvements across the Council, building an inclusive culture and
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- Bookmark job Hackney Borough Council London, UK Permanent Published on 27 Sep 2026 Search more jobs Share this job now Go back
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