Field Service Engineer - Diagnostic Imaging

Summary Are you an experienced Field Service Engineer with a passion for medical imaging? Or are you looking to transition into a rewarding and impactful industry? GE HealthCare is seeking a Field Service Engineer to join our team, supporting CT, PET, and Nuclear Medicine systems across the Midlands and wider UK region. This is a fantastic opportunity to work for a global leader in healthcare innovation, where your expertise directly contributes to improved patient care and outcomes. You will receive comprehensive training on state-of-the-art imaging technologies and be supported by a collaborative, purpose-driven team.

Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear) Location: UK Midlands (Birmingham-based with UK travel) GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We empower our teams to turn ideas into world-changing realities, creating an environment where every voice is valued and every contribution helps build a healthier world. Key Responsibilities

• Perform installation, maintenance, and repair of CT systems across the Midlands, with flexibility to support wider UK requirements.
• Diagnose and resolve complex system-level faults across multi-technology platforms.
• Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
• Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.
• Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.
• Manage tools, spare parts, and travel logistics efficiently.
• Complete all required documentation accurately and within deadlines.
• Travel approximately 35–40% of the time, with occasional overnight stays.
• Attend international training courses as required.
• Be flexible to support overtime, short-notice callouts, and weekend shifts when needed. Required Qualifications & Experience
• HNC (or equivalent) in Engineering or a related technical discipline.
• Field service experience (medical imaging experience advantageous but not essential – full training provided).
• Strong communication and interpersonal skills.
• Self-motivated, organised, and able to work independently.
• Experience with remote connectivity tools and diagnostics.
• Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.
• Full UK driving licence.
• Fluent in English. Desirable Skills
• Experience with additional medical imaging modalities.
• Knowledge of DICOM and IT/network troubleshooting.
• Familiarity with CRM systems.
• Project management experience. What We're Looking For
• We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles:
• Serve patients, customers, and colleagues
• Deliver the future of healthcare with focus
• Lead with a Lean mindset
• Empower entrepreneurial thinking
• Collaborate, win together, and enjoy the journey Why Join GE HealthCare? As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits—through advanced technology, data-driven insights, and a culture built on care, collaboration, and continuous improvement. Additional Information Relocation Assistance Provided: No