Digital Support Assistant £28,000 - £32,000

Digital Support Assistant (Fully Remote, UK) – £28,000–£32,000 ⚡ Fast-Track Your Application: Click "Apply on Company Website" to submit your CV. Our system auto-parses your resume so you can complete your application in 20–25 seconds and instantly unlock access to similar active UK graduate jobs! Overview CV-BRIDGE LTD is looking for a proactive, digitally confident, and customer-focused Digital Support Assistant to join a fully remote UK-based team. This entry-level opportunity is ideal for someone with strong communication, organization, and problem-solving skills who enjoys helping users, supporting digital services, and working with online systems and tools. Job Snapshot 🎯 Job Functions: Customer Service | Administrative | Information Technology 🏷️ Category: Customer Services 📍 Location: United Kingdom 🏠 Workplace: Remote 💼 Job Type: Permanent ⏰ Employment: Full-Time 🎓 Experience: Entry Level 📊 Salary: £28,000–£32,000 per annum Key Responsibilities

• Respond to user and customer enquiries through email, chat, and other digital support channels
• Provide clear guidance on digital platforms, online services, accounts, and routine system queries
• Troubleshoot basic digital and account-related issues
• Maintain accurate records of support requests, updates, and outcomes
• Escalate more complex technical or service issues to the appropriate teams
• Assist users with navigating online tools, systems, and digital processes
• Support routine administrative and digital-service activities
• Follow up on open queries to help ensure timely and effective resolution Requirements
• Strong written and verbal communication skills in English
• Good customer service and problem-solving abilities
• Comfortable using online platforms, email, spreadsheets, and digital tools
• Basic confidence troubleshooting common digital or account-related issues
• Strong attention to detail and organisational skills
• Professional, patient, and user-focused approach
• Ability to work independently and remain productive in a fully remote environment
• Previous customer service, administration, IT support, or digital-services experience is beneficial but not required What We Offer
• Competitive £28,000–£32,000 annual salary
• Permanent, full-time position
• Fully remote working arrangement within the UK
• Structured onboarding and role-specific training
• Ongoing professional development and digital-skills learning
• Clear opportunities for career progression
• Supportive and collaborative remote working environment How to Apply Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.