About the job

D365 CE Functional Consultant (Project Operations) Location: Hybrid / Remote UK Salary: £55,000 - £70,000 + Benefits We're supporting a growing organisation that is investing heavily in Microsoft Dynamics 365 and looking to appoint an experienced D365 CE Functional Consultant to play a key role in the evolution of their CRM and project delivery platforms. This is an opportunity to join a collaborative internal team where you'll work closely with stakeholders across the business to deliver enhancements, optimise processes, and maximise the value of the Dynamics 365 estate. What You'll Be Doing

  • Lead requirements gathering workshops with business stakeholders.
  • Configure and enhance Dynamics 365 Customer Engagement solutions.
  • Act as the Functional SME for the Project Operations module.
  • Translate business requirements into functional designs and user stories.
  • Work alongside technical teams, partners, and third-party suppliers to deliver solutions.
  • Support testing, training, deployment, and adoption activities.
  • Drive continuous improvement and identify opportunities to leverage the wider Microsoft platform. What We're Looking For
  • Proven experience as a D365 CE Functional Consultant.
  • Strong knowledge of Dynamics 365 Customer Engagement applications.
  • Hands-on experience delivering and supporting D365 Project Operations.
  • Experience facilitating workshops and engaging with stakeholders at all levels.
  • Ability to document requirements and functional specifications.
  • Strong understanding of end-to-end business processes and solution design. Nice to Have
  • Experience with D365 Field Service.
  • Knowledge of the wider Microsoft Power Platform.
  • Experience working within an end-user environment.
  • Exposure to integrations across the Microsoft ecosystem. Why Apply?
  • Opportunity to own and shape the D365 roadmap.
  • Work on a growing Microsoft technology estate.
  • Strong investment in technology and digital transformation.
  • Collaborative, supportive culture with excellent career progression opportunities. For more information or a confidential discussion, please get in touch.

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