Sales Order Administrator

Are you an organised and proactive administrator with experience managing customer orders from receipt through to delivery? Reed Business Support is recruiting for an experienced Sales Administrator to join a small and busy manufacturing and distribution environment.

This is a varied role that combines customer service, order processing, production coordination, export administration, and logistics support. You will play a key role in ensuring customer orders are fulfilled accurately, on time, and to the highest standards.

Key Responsibilities

• Validate customer purchase orders, checking pricing, lead times, payment terms, and product information.

• Coordinate customer orders through the entire fulfilment process from order receipt to invoicing.

• Monitor production schedules and work-in-progress activities to ensure delivery commitments are achieved.

• Create pick lists and support dispatch planning with operations and logistics teams.

• Maintain regular communication with customers, providing updates on order progress and delivery timelines.

• Prepare invoices and manage proof of delivery documentation.

• Produce export and international shipping documentation, including certificates and customs paperwork where required.

• Ensure customer portal information and shipment records are maintained accurately.

• Support colleagues across sales, customer service, and operations functions as required.

About You

• Previous experience in order processing, customer service, logistics, supply chain, or fulfilment coordination is desired.

• Strong administrative and organisational skills with excellent attention to detail.

• Confident using ERP/MRP systems and Microsoft Office applications.

• Experience handling export documentation would be advantageous.

• Ability to manage multiple priorities in a fast-paced environment.

• Excellent communication skills and a customer-focused approach.

Don't delay APPLY TODAY!! or call Clare @ Reed Nottingham