Senior MCL Building Surveyor Location: Home-based About the Role We are currently recruiting for an experienced Senior Building Surveyor to join a specialist Major & Complex Loss team, working on some of the UK's most significant domestic and commercial property claims. This is an excellent opportunity for a technically strong Building Surveyor who enjoys managing complex projects, working with high-value properties and delivering the right outcomes for policyholders. You will take ownership of major and complex claims from initial assessment through to completion, combining your surveying expertise with strong project management and stakeholder management skills. Key Responsibilities

  • Conduct detailed site inspections of damaged residential and commercial properties across the UK.
  • Assess building damage and provide expert technical advice in relation to insurance claims.
  • Manage complex reinstatement projects from initial assessment through to completion.
  • Prepare detailed reports, specifications, tender documentation and contract administration documents.
  • Manage a portfolio of Major Loss and High Net Worth claims whilst meeting agreed service standards and SLAs.
  • Monitor reinstatement works, ensuring quality, cost control and timely completion.
  • Work closely with policyholders, insurers, loss adjusters, brokers, contractors and other professional stakeholders.
  • Provide clear and regular updates throughout the claims and reinstatement process.
  • Deliver a high level of customer service, particularly when dealing with high-value and complex losses.
  • Ensure all work complies with relevant procedures, client requirements and industry regulations.
  • Identify practical and commercially sound solutions to complex building issues.
  • Support colleagues and contribute to the wider success of the team during periods of increased claim volumes. About You We are looking for an experienced Building Surveyor with a strong background in major loss, complex claims or a similar technical surveying environment. You will ideally have:
  • Previous experience in Building Surveying, Major Loss Surveying or a closely related role.
  • A degree in Building Surveying, Civil Engineering, Structural Engineering or a related discipline.
  • Strong knowledge of domestic and commercial construction.
  • Proven experience managing complex building reinstatement projects.
  • Strong technical report writing and specification experience.
  • Excellent project management and organisational skills.
  • Strong communication and stakeholder management abilities.
  • A customer-focused and commercially aware approach.
  • The ability to work independently whilst contributing effectively to a wider team.
  • The confidence to manage multiple complex claims and competing priorities.
  • A proactive, adaptable and solutions-focused approach.
  • A full UK driving licence. What's On Offer
  • Fully home-based working with excellent flexibility.
  • Company car provided.
  • Opportunity to work on some of the UK's most complex and high-profile property losses.
  • Exposure to High Net Worth, Major Loss and complex commercial claims.
  • Opportunity to work alongside experienced loss adjusters, surveyors and insurance professionals.
  • Supportive and collaborative working environment.
  • Professional development and career progression opportunities.
  • Company pension scheme.
  • Life assurance.
  • 25 days' annual leave, increasing with length of service.
  • Flexible benefits and wellbeing support.
  • Funding towards relevant professional qualifications.

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