Pharmacy Counter Assistant

Job Summary Pharmacy@UHB Ltd is a wholly owned subsidiary company of University Hospitals Birmingham. We provide a pharmacy service for Queen Elizabeth and Heartlands Hospitals and are currently recruiting Pharmacy Assistants for our Heartlands site. We provide a service to outpatients and patients due to be discharged from hospital. This varied role would involve working in the two pharmacies as the face of the pharmacy, greeting patients, staff and visitors and providing the best care possible to our patients whilst supporting the wider pharmacy team. The role is a great introduction to pharmacy and previous Pharmacy Assistants have successfully been supported through further training to qualify as a Pharmacy Dispenser within the company. We offer an excellent environment to learn the fundamentals of pharmacy or further develop pharmacy skills. We encourage applications from those with or without pharmacy experience but experience of working with customers or patients in a customer service role is essential. Other strongly desirable qualities include flexibility, attention to detail and good IT proficiency. This post is for 35 hours per week. Main Duties, Tasks & Skills Required Successful applicants will join our existing Pharmacy Assistant team to greet patients at the pharmacy counter and over the phone, make over the counter medicines sales, perform administrations roles to allow timely discharge of patients from wards, be involved with stock control, and various other roles which support the wider pharmacy team. About Us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

• Please Note : For a detailed job description for this vacancy, please see attached Job Description* Person specification Qualifications Essential
• Please Note : For a detailed job description for this vacancy, please see attached Job Description* Experience Essential
• Please Note : For a detailed job description for this vacancy, please see attached Job Description* Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. For Help With Your Application, Contact Andrew Adams-McGlasson andrew.adams-mcglasson2@uhb.nhs.uk 01214240540 Pay scheme Other Band Salary £12.71 to £12.71 Hourly Contract Permanent Working pattern Part-Time, Flexible Working Reference number 304-PCA-26 Job locations Heartlands Hospital Bordesley Green E Birmingham West Midlands B9 5SS Attachments

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