Front Desk and Team Assistant

Front Desk & Team Assistant About the company and the role Along with our Front Office Coordinator, you will be the first point of contact at the front desk of a prestigious boutique insurance broking firm, specialising in marine insurance business, with a network of offices operating in many main maritime hubs around the world, headquartered in Italy. The business is fast growing, multicultural and fast-paced. This is a role where you can expect to juggle a variety of responsibilities that require excellent multitasking and organisational skills, team working, flexibility and adaptability. Key tasks Include but not limited to: Reception & Office Support

• Support with reception duties, including welcoming visitors, answering calls & managing incoming deliveries & post, checking people in & and issuing visitors QR codes
• Support the day-to-day running of the office
• Monitor office supplies, stationary, kitchen supplies & general consumables, ensuring stock levels are maintained & items are replenished as required
• Ensure meeting rooms, communal areas & office spaces are kept organised, tidy & presentable at all times
• Work closely with the Front Office Coordinator on a wide range of tasks including the organisation of meetings, team events & other office activities
• Assist with general administrative tasks Team Support
• Team PA (especially for the Broking division): helping with organising events, various bookings (including but not limited to taxis, hotels, restaurants etc) and travel arrangements, assisting with expense management, expense claims reconciliation & submission via our platform (SAP Concur)
• Providing support (both business and personal) to our top Executive Director
• Assist with ad hoc team business requests and provide general support to employees as required Candidate profile
• Desired knowledge of Italian language
• Desired knowledge of any other language is an asset
• Impeccable professional appearance
• Good attention to detail
• Ability to perform tasks in an accurate & timely manner
• Previous experience within a client/customer facing role (e.g. Front-of-House or Reception) as well as administrative support gaining valuable insights into office operations
• Effective interpersonal skills, flexibility, tact & discretion
• Fire marshal & first aid trained would be desirable